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Digitec Galaxus now displays warranty score and return rate

galaxus.ch

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Re: Digitec Galaxus now displays warranty score and return rate

#91

Post by lwkl »

moonchrome wrote: post #64
dguest wrote: post #48

Earlier quoted context omitted.

Go to an unoccupied mountain hut, drink the beer, eat the food, use the wood for the stove, use the med kit (better to leave the morphine...), sleep in the beds, take some of the local cheese, and then leave your payment in the cookie tin, using the other few hundred CHF already there to make change. Just be sure to mark everything in the ledger, so the hut warden can replace it easier.

Considering how many of my Balkan countrymen moved there I doubt this works.

Switzerland is pretty effective at assimilating second generation migrants thanks to the dual education system. The kids of your countrymen are probably all in middle class jobs and raising a family.

Re: Digitec Galaxus now displays warranty score and return rate

#92

Post by lolc »

aliqot wrote: post #66
dguest wrote: post #48

Earlier quoted context omitted.

Go to an unoccupied mountain hut, drink the beer, eat the food, use the wood for the stove, use the med kit (better to leave the morphine...), sleep in the beds, take some of the local cheese, and then leave your payment in the cookie tin, using the other few hundred CHF already there to make change. Just be sure to mark everything in the ledger, so the hut warden can replace it easier.

Is this a thing? People do that?

Sure, many cabins operate on a honor code. People hiking in this harsh environment respect the hospitality. If you don't have that kind of respect around the mountains, you won't fathom going there anyway.

And yeah, it's a high-trust society. In some farms you'll find a fridge where you can get local produce and leave your payment in the box. Especially so in the mountains where they make their own cheese. You'll find me lugging a nice cut of cheese back home from a Sunday hike. That box will be locked though, because there's more people passing than at a remote cabin :-)

Re: Digitec Galaxus now displays warranty score and return rate

#93

Post by layer8 »

sschueller wrote: post #20
sys42590 wrote: post #3

I really like this step... especially because they sell a mix of "good" brands and stuff you could get on Aliexpress for a tenth of the price. One more observation: If you look at the smartphone scores, you'll see that Apple warranty rates are WAY below other brands. I assume the reason for this is that for Apple you don't have to go through the retailer you bought it to have it fixed under warranty. For Samsung et a…

I believe the amount of apple devices sold in comparison to other devices is very low as Apple has stores selling directly to customers. Also you can probably get your apple device repaired at the Apple store even if you purchased it at digitec/galaxus. That may heavily skew the numbers.

Apple stores aren’t that widespread in Europe, and you can usually buy Apple devices around 10% (or more) cheaper elsewhere.

Re: Digitec Galaxus now displays warranty score and return rate

#94

Post by mirekrusin »

After moving from UK to Switzerland I was missing Amazon until I discovered galaxus/digitech. It’s great and feels so much faster, amazon has tons of clutter and dishonest reviews. Historic price is awesome, the whole thing is just much more honest.

Re: Digitec Galaxus now displays warranty score and return rate

#95

Post by lolc »

sschueller wrote: post #14

The way they do warranty is really awesome and uncomplicated. Recently I had a set of headphones fail after ~1 year and all I had to do was find the item in my order history click a button, answer a few questions and in this case they just credited the amount to my account, didn't even have to send them back. Instructions told me to recycle them. There is a certain amount of trust in the system. However it can also g…

Can confirm, I had that happen with a cable. I filed a warranty claim and the response was "you dispose it, we credit it". When a second cable broke (oh no) they wanted me to send it in though.

Re: Digitec Galaxus now displays warranty score and return rate

#97

Post by nix23 »

sixhobbits wrote: post #43

I love Galaxus! Most online retailers could probably increase their revenue by xx% just by copying some of their patterns. - price history so you can see when sales are fake - one click "deliver to my closest branch and I will pick it up and pay there so I don't have to muck around with online payments" option - automatic high quality translation of all product information and reviews into all offered languages - sim…

They where much better before the Migros takeover, especially the two owners just wanted to make 10k/month the rest goes to the customer, for a short time we had better prices as..well ....whole EU.

But still it's the best we have...

Re: Digitec Galaxus now displays warranty score and return rate

#98

Post by Schroedingersat »

aliqot wrote: post #66
dguest wrote: post #48

Earlier quoted context omitted.

Go to an unoccupied mountain hut, drink the beer, eat the food, use the wood for the stove, use the med kit (better to leave the morphine...), sleep in the beds, take some of the local cheese, and then leave your payment in the cookie tin, using the other few hundred CHF already there to make change. Just be sure to mark everything in the ledger, so the hut warden can replace it easier.

Is this a thing? People do that?

In reasonably prosperous societies that take care of all their members and lack the cult of individualism, this is quite normal. Visible inequality, corruption, systemic persecution, and dire poverty tend to erode trust.

Re: Digitec Galaxus now displays warranty score and return rate

#99

Post by crazygringo »

wendyshu wrote: post #69
amf12 wrote: post #40

Earlier quoted context omitted.

IIRC, Amazon has an option to delay delivery and you get some credits.

Oh, how?

You need to have Prime, and it usually requires you to have 2-3 items in your cart.

But if they're items that would normally ship in 1-2 days, then it will provide a credits option if you have an Amazon Day (day of the week for combined deliveries) selected and that Amazon Day is at least 3 days in the future. It will also sometimes instead show a "no-rush shipping" option that is usually something like 5-7 days out, with credits.

I'm not going to lie, I almost always select it (even constantly changing my Amazon Day to be at least 3 days out from today), and I'm pretty sure I make back my Prime membership fee and then some. The credits are usually $1.50-$4.50 per shipment, expire after 3 months, and can only be used for digital purchases like Kindle and videos.

Re: Digitec Galaxus now displays warranty score and return rate

#100

Post by droopyEyelids »

TrueSlacker0 wrote: post #75
sixhobbits wrote: post #43

I love Galaxus! Most online retailers could probably increase their revenue by xx% just by copying some of their patterns. - price history so you can see when sales are fake - one click "deliver to my closest branch and I will pick it up and pay there so I don't have to muck around with online payments" option - automatic high quality translation of all product information and reviews into all offered languages - sim…

> - price history so you can see when sales are fake in case you were unfamiliar https://camelcamelcamel.com/ does this for amazon

In response Amazon did a lot to reduce price transparency. If you notice now most categories of items are constantly 'on sale' and even if camelcamelcamel picks up that fact, there are also 'coupons' available on-site for most amazon products that only alter the price under certain conditions and they're only applied at checkout.

This makes it difficult for a human being trying to buy things to compare the prices, let alone a series of scripts.

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