Earlier quoted context omitted.
GSuite is either underpriced or underfeatured. Most real enterprise still happens on Office, and lots of consumers happy give Apple $100/year for iCloud. Cloud services - aren't they basically 3rd behind AMZN/MSFT now, by A LOT? They are basically competing for 3rd against IBM/Oracle/etc, and some quarters they are #4.
No arguments there. They're still trying; just not hard enough.
Maybe like Zuck they are / were a one trick pony. Perhaps becoming a multi billionaire is not proof that you can invent and monetize something anytime anywhere in any industry on demand.