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A large network of fake Google Maps comments/reviews and fake businesses

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Re: A large network of fake Google Maps comments/reviews and fake businesses

#121

Earlier quoted context omitted.

Kind of the same path Google attempted with SEO spam, making the easiest path to success actually producing content people spend time on and link to. Of course, this has devolved into the "life story before the recipe" sites that have become the shining failure of what can go wrong by focusing on these metrics.

The incentive to put the story on the page along with the recipe comes not from Google, but rather from US copyright law, which has decided that a plain recipe is not copyrightable; there has to be some "personal expression".

Is prepending useless text an attempt to stop copying of the recipe, or is there another incentive (besides SEO)?

Re: A large network of fake Google Maps comments/reviews and fake businesses

#123

My time to shine as someone who's pretty deep in this game. There's an enormous and growing market of fake GBPs for the purpose of selling leads called Local SEO Lead Gen. (each entity can bring in thousands of dollars/month.) The thinking is why go through the headache of dealing with clients who can fire you the day after they begin ranking (Local SEO is heavily "front loaded" work wise), will always try undercutti…

So this is why when I called a locksmith last week, they took down my info and then 30 minutes later got a call from no less than 5 other locksmiths who were "on their way to my house". Nobody's phone number matched, nobody wanted to tell me who they worked for. Totally sketched out with Google Maps' suggestions, I switched to yelp. The first service I called on yelp was reasonably priced, was actually the person com…

Hiya jaycroft, et al. First time / long time, here. It sounds like you're already taken care of, but I hope this will benefit /someone/ reading through here. Iofd, I am a card-carrying ALoA member and professional locksmith.

The Associated Locksmiths of America (ALoA) [0] has its own search tool [1]. Of course, the same rules apply as everywhere. Not all good locksmiths are members, and not all members are good locksmiths. But, personally, I'll take the word of a trade organization over that of an advertiser any day. The real tragedy here is that both google and yelp apparently missed the opportunity to serve up a tool like this, in favor of (I'm guessing here) whoever bought the most expensive SEO package.

To answer your question: In my experience, yelp is dealing with this by being a smaller service, in every sense.

Google has, by making itself the de faco choice for each and every mode of search, become a "bucket of crabs" [2][3]. As such, it as an environment is selecting for that crab who can best pull down the other crabs, and not the "tastiest" or whatever.

That said, I can't think of anyone, off the top of my head, who puts any money into yelp. Where I live, it simply isn't popular. It's not a part of the culture, the same way that google is, and so is not as attractive to interlopers, "puppy mill"-style franchises, etc. I believe you're getting better results simply because it's too small a bucket for bad-ish actors to see it as a viable feeding target.

Back to the trades: Imho, screw search engines at large - even ALoA's. Ask your friends for recommendations. Don't have any friends? Call up your favorite cafe, and ask them who they use. Even if their tradesmen work strictly in the commercial space, and you're looking for someone to do some residential work, they /really should/ be willing to recommend another tradesman. One doesn't work in the trades for very long, without being exposed to the other players in one's area.

Lastly, I beg you: if you've found a tradesman who treated you well at a fair price - evangelize on their behalf. Tell your friends and family. Ask that locksmith for a dozen business cards. Most of us will knock a few bucks off of a service call if we were recommended by word-of-mouth. Not everything needs to be an on-line affair.

[0] - https://www.aloa.org/index.html

[1] - https://www.findalocksmith.com/

[2] - https://en.wikipedia.org/wiki/Crab_mentality

[3] - The only entity that wins, in this scenario, is the cat who owns the bucket... I know a number of very good tradesmen who feel like they need to spend very big money on SEO and advertising just to come out one index-position ahead of their competition. If the numbers -one and -two position, on google specifically in my area, would put aside what I call their "advertising cold war," they could both afford to take a very nice holiday every year. Sadly, they choose to subsidize some advertiser's very nice holiday. So goes the world.

edit: formatting...

Re: A large network of fake Google Maps comments/reviews and fake businesses

#124

Earlier quoted context omitted.

> Oh and the real masters of this business model? Well they don't bother SELLING the leads to contractors, they will quite literally start their own company and will hire their own plumbers, electricians, concrete crews, etc to squeeze as much profit as possible. Now, this part is funny. It's come full circle to a legitimate business. (Kind of)

Reminds me of the Key And Peele “Bank Heist” sketch[1]. 1: https://youtu.be/jgYYOUC10aM

Yes! Or the Mitchell & Webb farming sketch:

https://youtu.be/_pDTiFkXgEE

Re: A large network of fake Google Maps comments/reviews and fake businesses

#125
I see the same thing going on Youtube. Not just one spam account, but whole networks with hundreds of accounts dominating one comment section. All building one coherent story to scam people. It's often the most liked comments having 10x more upvotes than others. These are in the 100's and 1000's of upvotes.

Re: A large network of fake Google Maps comments/reviews and fake businesses

#126
post #55
post #33

Earlier quoted context omitted.

> GBP Google Business Profile. its common courtesy to use the full name with the first use, THEN abbreviate.

For Your Information (FYI) it's common...

Not very common among the readers here and hard to look up

Re: A large network of fake Google Maps comments/reviews and fake businesses

#127

My time to shine as someone who's pretty deep in this game. There's an enormous and growing market of fake GBPs for the purpose of selling leads called Local SEO Lead Gen. (each entity can bring in thousands of dollars/month.) The thinking is why go through the headache of dealing with clients who can fire you the day after they begin ranking (Local SEO is heavily "front loaded" work wise), will always try undercutti…

A difficult comment to understand. I had no idea what GBP was and had only a rough idea what was being said thereafter.

Re: A large network of fake Google Maps comments/reviews and fake businesses

#128

Earlier quoted context omitted.

get AAA, and also credit card over the phone? I would have stopped there

AAA has been utterly useless. In the past 2 times I needed a tow, they couldn't arrange one in a timely manner, with lots of delays and miscommunications.

Huh my experience is very different. I used the app to get a jump start on my car and they came out in 20 minutes with no hassle. I think it really depends on your location.

Re: A large network of fake Google Maps comments/reviews and fake businesses

#129

My time to shine as someone who's pretty deep in this game. There's an enormous and growing market of fake GBPs for the purpose of selling leads called Local SEO Lead Gen. (each entity can bring in thousands of dollars/month.) The thinking is why go through the headache of dealing with clients who can fire you the day after they begin ranking (Local SEO is heavily "front loaded" work wise), will always try undercutti…

I appreciate your honesty but you are dooming civilisation

Re: A large network of fake Google Maps comments/reviews and fake businesses

#130

Earlier quoted context omitted.

Thank you. That makes sense for a lot of cases. I saw some business names that had 50+ locations in one city, but I guess given enough motivation, that can be done. Related: I submitted edits for some of the businesses (marking them "Doesn't exist") and Google rejected the edits. My Maps contribution history says "NOT APPLIED - Google couldn't verify your edit" for a long list of fake businesses. If that's how they p…

The 'fixing up mistakes in the map' team is quite separate from the anti-spam team. Using volunteer reports for anti-spam doesn't work because the spammers play a numbers game, and perhaps only 10% will be reported by a good citizen like you.

I guess I don't see them as mutually exclusive. I agree that relying on volunteer reports isn't sufficient, but from what we're looking at here, neither is relying on an anti-spam team/proactive detection.

(Google Maps PMs, if you're reading this: feel free to contact me to hear my experience. There are some seemingly simple, low-false-positive ways to improve reporting of fake businesses and accounts.)

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