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A large network of fake Google Maps comments/reviews and fake businesses

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Re: A large network of fake Google Maps comments/reviews and fake businesses

#51
post #49

Earlier quoted context omitted.

(edit: deleted. sorry for engaging in this)

bad netiquette is rude. Forcing people to internet search a comment just to understand it is quite rude. https://wikipedia.org/wiki/Etiquette_in_technology

(edit: deleted. sorry for engaging in this)

Re: A large network of fake Google Maps comments/reviews and fake businesses

#52

My time to shine as someone who's pretty deep in this game. There's an enormous and growing market of fake GBPs for the purpose of selling leads called Local SEO Lead Gen. (each entity can bring in thousands of dollars/month.) The thinking is why go through the headache of dealing with clients who can fire you the day after they begin ranking (Local SEO is heavily "front loaded" work wise), will always try undercutti…

> Oh and the real masters of this business model? Well they don't bother SELLING the leads to contractors, they will quite literally start their own company and will hire their own plumbers, electricians, concrete crews, etc to squeeze as much profit as possible. Now, this part is funny. It's come full circle to a legitimate business. (Kind of)

Reminds me of the Key And Peele “Bank Heist” sketch[1].

1: https://youtu.be/jgYYOUC10aM

Re: A large network of fake Google Maps comments/reviews and fake businesses

#53

I got scammed by this exact type of thing when I needed a tow truck ASAP to jump my car. They had a fake business <1 mile away with lots of good reviews. After giving them my credit card info right away and after a long delay, I gave it more scrutiny and realized it was definitely a fake business. I called multiple times to figure out where the F$&@ my tow truck was, each time talking to a different person with a fil…

get AAA, and also credit card over the phone? I would have stopped there

Re: A large network of fake Google Maps comments/reviews and fake businesses

#54
post #31

Maybe in the future/present one could provide a service of just being a 100% verifiable real person.

Any verification you can get over the mail or over the Internet or over any other distant communication can be faked. Cryptography doesn't help, genetic material doesn't help, fingerprints don't help: They only prove that the entity you're communicating with has access to private keys and at least one person, assuming genetic material can't be faked at this point, not that you're always communicating with the same person. It's why the old cypherpunks insisted on exchanging public keys in person.

Re: A large network of fake Google Maps comments/reviews and fake businesses

#55
post #33

My time to shine as someone who's pretty deep in this game. There's an enormous and growing market of fake GBPs for the purpose of selling leads called Local SEO Lead Gen. (each entity can bring in thousands of dollars/month.) The thinking is why go through the headache of dealing with clients who can fire you the day after they begin ranking (Local SEO is heavily "front loaded" work wise), will always try undercutti…

> GBP Google Business Profile. its common courtesy to use the full name with the first use, THEN abbreviate.

For Your Information (FYI) it's common...

Re: A large network of fake Google Maps comments/reviews and fake businesses

#56
post #49

Earlier quoted context omitted.

bad netiquette is rude. Forcing people to internet search a comment just to understand it is quite rude. https://wikipedia.org/wiki/Etiquette_in_technology

(edit: deleted. sorry for engaging in this)

IF I think to insult them, I will make sure to take your comment into consideration. but since I HAVE NOT and do not intend to insult them, then it seems your point is moot.

Re: A large network of fake Google Maps comments/reviews and fake businesses

#58

These fake reviews are easier to identify. No profile photo, they typically have one or two 5 star reviews. If you click on few reviews of a business and if you see this pattern then most likely they are fake. In the past I want to choose a mover and this particular business has 4.9 stars with over 300 reviews. There is no way a mover can have this rating. I clicked on atleast 50 reviewers and all of them have only o…

Some of the fake reviews are much better. Here's one for "Seattle Metro Heating and Cooling Services," which doesn't exist. One of this account's other fake reviews includes a photo (https://www.google.com/maps/contrib/113396308112481697373/re...):

> We had a weird circumstance where we were out of town for an extended time and our HVAC unit quit working during a massive heat spell. Access to the house had to be coordinated and the bill had to be paid remotely. None of that was an issue for Roy, who was able to get out and repair the problem super quickly and for a completely reasonable amount. This is our first time using Seattle Metro Heating & Cooling Services. The experience was so positive that they will be our go-to HVAC professional from here on out.

Re: A large network of fake Google Maps comments/reviews and fake businesses

#60

My time to shine as someone who's pretty deep in this game. There's an enormous and growing market of fake GBPs for the purpose of selling leads called Local SEO Lead Gen. (each entity can bring in thousands of dollars/month.) The thinking is why go through the headache of dealing with clients who can fire you the day after they begin ranking (Local SEO is heavily "front loaded" work wise), will always try undercutti…

I have an interesting story in that vein. (genericised to avoid shaming anyone)

Back in the late '00s I did development for a SEO-focused agency. We got a small firm that did a specific type of rental equipment. This was an industry that was traditionally very local and Yellow Pages oriented, to the point where leading brands were usually names like "A-Amazing AAA Aardvark Services".

The page was good enough that it started ranking on out-of-region searches.

So we built them a huge "directory" site. It had pages of spun content for almost every named city in the country, and we peppered it with a few listings of local service providers.

It was on the edge of being an actual useful resource; they went to their industry trade show and could say "We're page 1 (and frequently result 1) for that service name in almost every city in the country." It had your usual late-2000s/early-2010s good-practice SEO stuff-- well-formed URLs, tidy redirects everywhere, a few paragraphs of text on every page. They started taking a listing fee, allowing coverage at a per-county level.

It worked very well; getting real listings improved the actual user value of the rubbish content site and added further randomness to the generated content.

But anyway, they got greedy. They still had people calling their central phone number and wanting them to do reservations for them, which let them take a much higher commission than a listing fee paid. We built them some tooling to manage that sort of reservations. This is essentially the business model the fake GBP you mention is, except that for one narrow segment of the country, they were the service provider. More importantly, they replaced all the individual vendor contact info with their own.

They really wanted to hand over things to one of the owners' sons, who (along with the owner) had some very colourful pasts and questionable decision making abilities. So we let them go their own way, and continued to experiment with the model in other industries. Got good results in one other vertical, and a handful that just rotted on the vine.

But when we turn away, the site starts tanking in rankings. Maybe SEO spam detection improved, maybe removing the phone numbers made it obvious there wasn't much real content there. They ended up making various frantic changes trying to salvage the flow, but it was never the same. When I left the agency in the late 2010s, they were making frantic rework efforts trying to recapture the lost magic.

So I'd say the business concept can work, but it's weird how we have it being a SEO guy first. You'd think you'd find the service companies driving things-- by forming some sort of marketing/branding co-op with similar firms in different markets, they could split the costs of maintaining the SEO presence, and hiring a captive developer means they would be able to organize a flat rate dev contract rather than paying a high per-lead commission.

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