> Pivoting the company to be AI-first years ago That seems like a weird thing to throw in there. Does anyone else read it as a hasty "we were doing AI before ChatGPT was cool"?
I would guess he means that they use AI algorithms to perform some of the tasks that are performed manually at most companies. If so, most of Google's customers wouldn't really consider this to be a win. ML-driven account suspensions etc are universally hated and seem to have damaged Google's image, at least in the tech community.
During testing I often have to link/unlink the calendar with different users in my application. Some AI bot has evidently flagged this as 'suspicious' because I now get 'An error has occurred, please try again' when linking my application with Google Calendar. No further details of which error it might be or what I might do to resolve it.
To whom may I write to explain this situation and have my account unlocked? There is no one. I really despise this behaviour. Why should I put the time in to test and develop an application that benefits users of Google's calendar when they won't even lift a finger for me?