Live data from Hacker News

Tell HN: Coinbase is a joke (product and support)

news.ycombinator.com

101–110 of 134 posts

Re: Tell HN: Coinbase is a joke (product and support)

#101
Part of this I would attribute to the general collapse of western civilization that we seem to be witnessing. I think it helps to recognize this is what is happening.

As for exchanges, I would recommend Bitstamp [1]. It is the oldest crypto exchange & never been hacked (that i know of). The original owners sold out a few years ago, but it's still going rock-solid.

[1] https://www.bitstamp.net/

Re: Tell HN: Coinbase is a joke (product and support)

#102
Does TransferWise support Ukrainian account owners? If so, they could get personal accounts and you could use a TransferWise Borderless business account.

https://wise.com/gb/blog/wise-for-displaced-ukrainians

https://wise.com/borderless

(no relation to wise besides being a customer)

Re: Tell HN: Coinbase is a joke (product and support)

#103
post #54
post #43

Ukrainians aren't under any kind of sanctions so why not just use a service like Wise? As for anything related to crypto, most of it is a scam so it comes as no surprise that the few companies trying to be legit in this field are under so many restrictions it's incredibly inconvenient to use them... Anyhow, everyone I know transfers money to Eastern Europe with Wise.

One issue could be, let's say the war turns and it looks like Russia will gain a lot of territory and drastically reduce Ukraine - their currency will then crash and the payments made to the contractor might become nearly worthless. At least with BTC it will be mostly unaffected by the war.

With Wise you can do any currency...

And BTC isn't exactly super stable.

Re: Tell HN: Coinbase is a joke (product and support)

#104
Coinbase has not been a bitcoin company since 2017, when they were on the losing side of a debate on whether the protocol should be modified to support commerce at the expense of decentralization.[0]

Since then they have gone all in on Ethereum and the 10,000 other tokens, encouraging users to try their luck on which one of them will blow up in price like bitcoin did. (Meanwhile they collect trading fees on the way up and/or down.) For them, bitcoin is a legacy product and a thing to say they have to get normies' feet in the door, so they can steer them into daytrading the other tokens.

As a result I am sadly not surprised that they were wholly useless for a person actually trying to buy and use bitcoin. For that I would highly suggest a bitcoin-focused company like Swan, River, Strike, or even CashApp.

[0] https://www.amazon.com/Blocksize-War-controls-Bitcoins-proto...

Re: Tell HN: Coinbase is a joke (product and support)

#106
Funnily enough, I actually had issues with Coinbase today as well. All of a sudden they wanted to block me from using cards (no idea why, I've been a customer for at least two years).

I got told the change was due to security and irreversible, unless I delete and register a new account. I did that, and short story it worked for a few hours. After that I started failing ID checks (using the same information I registered for Binance).

Soon enough, I couldn't top up either by card or bank. They sent me an email telling me to use "alternative methods" when they literally are none - except directly transferring crypto over which kind of defeats the point.

I filed a complaint (different to a support ticket), so we'll see how that goes...

PS: Binance has been giving me issues as well. They owe me 5 USDT, and they told me to keep the chat open for approximately eight hours. Not as bad as Coinbase, but definitely not without issues.

Re: Tell HN: Coinbase is a joke (product and support)

#107

Earlier quoted context omitted.

As Ron Paul once said about the Federal Reserve system, "If that doesn't make any sense to you, then you understand it just fine."

You may quote me on this "If that doesn't make any sense to you, then you probably heard if from Ron Paul". https://newrepublic.com/article/94477/ron-paul-distorted-lib...

What ignorant tripe! Author fancies himself the self-appointed arbiter of "the libertarian creed," yet his criticisms are the usual boring and disingenuous ad hominems of "racist" "sexist" "privilege" I'd expect from a leftist.

These are the points he seems to take issue with: 1. Private property is important to liberty. 2. The solution to racism might just not be more racism. 3. Open borders are good in theory but have problems in practice.

Some may disagree with these points, particularly on their nuances, but to conclude that they are somehow incompatible with libertarianism is completely brain-dead.

I wonder what this learned author and philosopher is up to these days... Oh, that's interesting: https://www.foxnews.com/media/will-wilkinson-lynch-mike-penc...

Re: Tell HN: Coinbase is a joke (product and support)

#108
post #30

I would like to get into crypto (for transfer, not for asset speculation) but can't understand the point of using a decentralized ledger and yet using these centralized exchanges which control the on/off ramps. Isn't the whole idea not to rely on gatekeepers? There's been news (Canadian truckers incident) where the government told Paypal/Visa/Mastercard etc to stop the flow on crypto currency. Am I missing something…

It is literally illegal in the US to provide unregulated/unregistered “onramp/offramp” services.

Re: Tell HN: Coinbase is a joke (product and support)

#109
I agree with OP here. Coinbase as a company is almost as shady as the entire crypto industry (not the blockchain technology). The CEO didn't ever know how to treat employees well and the culture has always been toxic.

The company was always run with the mindset of pumping money into a bag as much as possible and allow investors to check out with profits just the way crypto did to people at one point.

Re: Tell HN: Coinbase is a joke (product and support)

#110

Similar experience here. Tried to open an account. Took two weeks sending verifications and what not. Gave up and opened an account with Kraken. Took half an hour. Everything works like clockwork over there. I had an account with Coinbase back in 2015. It was a humble simple exchange: ACH in, BTC out and vice versa. What happened? IPO happened. You can't sell humble simple exchange to stockholders, you must be Master…

Glad to hear that, as I'll probably start that process fairly soon. Thanks!
Post reply on HN