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Show HN: Anonymous Feedback Tool for Teams

runsignals.com

61–63 of 63 posts

Re: Show HN: Anonymous Feedback Tool for Teams

#62

> Unfortunately, we only support the US, Canada, Australia and the U.K. at the moment Hi, techdiff! When you say "U.K.," do you mean strictly the United Kingdom of Great Britain and Northern Ireland, or does this include the Republic of Ireland also? I ask because a large number of our team is in Dublin, and I'm not sure if this would be viable.

Good question! And something I should explain better. This iteration of it uses the HQ location to generate the sending number. So if you're admin sets up within England, we grab a +44 number to send from. Irelands +353 code should be able to receive a message with some limits on Meteor Ireland network.

If you wanted to test it from Ireland, let me know and we will add support for it.

On the roadmap, we have a task to base the number on the end-user location (based on the dialling code of their phone number), which will also allow us to vary the sending times based on their location. Currently, the survey will deliver based on the HQ location time.

Re: Show HN: Anonymous Feedback Tool for Teams

#63
post #37

Earlier quoted context omitted.

If you're looking to expand to continental Europe, I'd strongly suggest WhatsApp if you want to stick to the SMS-style interactions. The only SMS messages I get are one-time verification codes and roaming notifications. Everything else is usually spam.

Good info, thank you! We were pushing on WhatsApp for South America and Asia (we tested through Singapore, Philippines, Myanmar, Indonesia and Malaysia but pulled back on the region because SMS carrier support is so varied. New Zealand is a nightmare too. But being well used in EU, we might need to bump this up the roadmap.

Telegram and Signal have been gaining some traction in Germany (don't know about other EU countries) but the former saw most of its adoption among "COVID skeptics" and has had some kind of falling out with the German government over refusal to cooperate with the authorities, so its reputation is mixed and its legal status going forward is unclear. Signal doesn't seem to suffer the same reputation but doesn't seem to control much market share.

WhatsApp is ubiquitous, at least among millenials and above. I'm not sure what the zoomers are up to. It's unavoidable for parents especially because parent groups exist for everything from kindergarten to sports. Usage may decline in the years to come over Meta's data protection issues but there's no end in sight.

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