What were your anti-fraud measures, and were their any reports of it from users or stripe? It's extremely common in this universe for people to enter card details that they are not authorized to use into web forms.
Stripe issues
21–30 of 87 posts
Re: Stripe issues
#22Earlier quoted context omitted.
>If enough has happened, then Stripe will just cut you off from everything. Do you have safeguards on your site to validate those cards? Isn't the whole point of Stripe that you don't need to do this? How can I know if a card is valid?
Are you tracking declined payments, and using the fraud/risk metrics? Doing ZIP checks and 3D secure?
Isn't that why I use Stripe? They handle the payment details.
Re: Stripe issues
#23[deleted]
Re: Stripe issues
#24Earlier quoted context omitted.
How did you come to that conclusion? Sounds restricted anyway.
Not OP but username is pjyancey, some light googling brings us to: https://www.crunchbase.com/organization/storecycle And https://storecycle.io/ (which may be down due to the story above) Although the Linkedin description doesn't quite align? "Have an e-commerce brand built primarily on Shopify? Get a free, no-obligation cash offer for your business soon as 24 hours. " Maybe they pivoted?
You mean to tell me OP's business was actually shady and deserved to be shut down?
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Re: Stripe issues
#25Re: Stripe issues
#26Is this is "StoreCycle"? "Instant cash payouts for Shopify sites"?
Yes me, but that's unrelated. Different biz.
Re: Stripe issues
#27Re: Stripe issues
#28>>Major mistake to rely on one business to keep ours afloat.
Good luck avoiding that one. Doing business, these days, means eating "platform risk." Whether it's your facebook page, payment processing, AWS, app store or whatnot... it's very hard to have resilience.
Frustratingly, the risk is almost random. Whether it's a YouTube channel or a payment processor, they won't necessarily tell you why even retroactively, certainly not proactively.
Re: Stripe issues
#29I keep seeing more and more of these stories about Stripe and I can't stay quiet anymore. I know this doesn't help you now, but other payment processors are just as easy to integrate, the support is better and the fees can be much lower that Stripe. Plus you get a dedicated account manager and telephone support! I use Chase for my online payment processing - and never had a problem! Are there any other developers out…
On the broader note (why not use Stripe alternatives), it feels similar to taking backups - many people know it's a good idea, but yet many people don't do it till they lose data. (I unfortunately also don't backup, though I do not have a lot of important material digitally to lose.)
Re: Stripe issues
#30If you ever wonder what the blockchain people were on about, this is what they were trying to prevent.
Payments that stay paid, under all circumstances, with nobody intermediating.