Earlier quoted context omitted.
Thank you for commenting this. I feel like I'm taking crazy pills reading some of the other comments on this post, e.g. "I think we need to get nontechnical people OUT of our process" There are so many engineers out there that are basically coddled children who get paid handsomely to sit in a chair and write code, and have no concept of where their handsome pay comes from. Thankfully, this era is coming to an end and…
You're perpetuating this assumption that engineers are incapable of providing business value without all these nontechnicals that I am complaining about. When I started my career I was working directly with stakeholders and building them exactly what they wanted. I did design, I wrote the code, I handled the infra, I triaged the issues. I was happy, my stakeholders were happy, and my process was not all that differen…
What's notable that in each case, the modern ticket-factory approach ("all that bullshit") is explicitly designed to eliminate or dampen these instincts. Diffusion of responsibility, top-down control, eliminating direct connections, everything is decided by committee, treating professionals like replaceable cogs, stay in your lane and do tickets.
It's not just that engineers are very capable of delivering direct business value. It's that many of the "non-technicals" are actively involved in sabotaging the efforts of engineers to do so.