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ChatGPT Can't Kill Anything Worth Preserving

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Re: ChatGPT Can't Kill Anything Worth Preserving

#91

Post by bluGill »

nordsieck wrote: post #29
_petronius wrote: post #14

I'm less worried about stuff like ChatGPT killing things off, but more about just making everything noticeably a bit worse. To take an analogy: bad voice recognition software abounds everywhere, not because it is better than what it replaced in terms of UX, but because it works just enough and allows massive cost-savings on hiring people to do customer service jobs. A world where most marketing copy is written by med…

> bad voice recognition software abounds everywhere, not because it is better than what it replaced in terms of UX, but because it works just enough and allows massive cost-savings on hiring people to do customer service jobs. This one really puzzles me. Voice recognition replaced phone trees. And from what I can tell, it's just worse. In this particular use case I don't think it really replaced tier 1 support. Eithe…

Both were pretty bad. Even when I know I want something that should be easy I often cannot find it. Thing like account balance are just to hard to get - and then instead of a balance they finally give me a long set of numbers that include balance, but also the last payment, last 10 charges... Thus making it take too long to get what I really want.

Re: ChatGPT Can't Kill Anything Worth Preserving

#92

Post by amalcon »

KevinGlass wrote: post #68
Mechanical9 wrote: post #35

Earlier quoted context omitted.

Huh, that hasn't been my experience, at least not yet. Are you talking about newer movies and shows?

Sometime last year, someone published a guide on auto-generating subtitles using an emacs plugin and WhisperAI. A lot of anime release groups use it so they can get an English subtitled version of a show released a couple hours after it airs in Japan. It's nice to have access sooner, especially for less popular shows that might never get any kind of release outside of Japan, but it's a lot worse then most fan subs an…

That scene has long had the "janky but really fast translation" niche and the "good but takes a couple of days" niche. From what little I experienced of the former, people who cared about translation quality probably weren't using it anyway.

I've been away from all that for rather a long time, so I don't know. Still, I'd guess these robo-subtitles are probably replacing the "fast and bad" niche. The "slow and good" niche seems like it could survive.

Re: ChatGPT Can't Kill Anything Worth Preserving

#93

Post by pajuc »

_petronius wrote: post #14

I'm less worried about stuff like ChatGPT killing things off, but more about just making everything noticeably a bit worse. To take an analogy: bad voice recognition software abounds everywhere, not because it is better than what it replaced in terms of UX, but because it works just enough and allows massive cost-savings on hiring people to do customer service jobs. A world where most marketing copy is written by med…

True, and this has real effects on jobs.

There was a similar dynamic with translation market and Google Translate. It didn't matter that human translation was superior. What mattered was that Google Translate (or similar) brought down prices so much that it effectively destroyed the market for everyday-type of translations. Why? Because customers said that, well, just use Google Translate and then improve it a bit.

Re: ChatGPT Can't Kill Anything Worth Preserving

#94

Post by adelie »

_petronius wrote: post #14

I'm less worried about stuff like ChatGPT killing things off, but more about just making everything noticeably a bit worse. To take an analogy: bad voice recognition software abounds everywhere, not because it is better than what it replaced in terms of UX, but because it works just enough and allows massive cost-savings on hiring people to do customer service jobs. A world where most marketing copy is written by med…

you definitely see this in the translation industry. neural net machine translation misses enough nuance that it can't replace a human translator where it really matters, but it 'looks right' enough to convince clients that it can.

as a result, it's a lot harder to make a living as a freelance translator these days - there are fewer jobs and what jobs exist are often proofreading machine translations, which command lower rates because 'the machine did most of the work already,' even though they often require full rewrites.

at the same time, human translation quality has gone down too, since a lot of people will pass off machine translation as their own work, and when rates are too low, you can't spend too much time on any particular job.

Re: ChatGPT Can't Kill Anything Worth Preserving

#95

Post by heavyset_go »

onemoresoop wrote: post #76
devoutsalsa wrote: post #33

Earlier quoted context omitted.

I just keep pressing 0 until a live person answers.

If too many people do that they will turn it off, just a few representatives cannot handle such inflow of requests. The problem is skimping on customer service personnel. I could see it saying "I understand you want to reach customer representative", "Please select from these options while I connect you to a representative" while circling you around a graph of options or just automatically hanging up after 45 minutes…

What you've described is something I've directly experienced. There are phone systems that will do just that when you ask for an operator.

Re: ChatGPT Can't Kill Anything Worth Preserving

#96

Post by WillPostForFood »

heavyset_go wrote: post #47
nordsieck wrote: post #29

Earlier quoted context omitted.

> bad voice recognition software abounds everywhere, not because it is better than what it replaced in terms of UX, but because it works just enough and allows massive cost-savings on hiring people to do customer service jobs. This one really puzzles me. Voice recognition replaced phone trees. And from what I can tell, it's just worse. In this particular use case I don't think it really replaced tier 1 support. Eithe…

It exists to hide the fact that companies took a page out of Google's book and forewent customer service altogether.

This is more befuddling - they are replacing one automated system (button driven) with a worse automated system (voice driven). No one wins unless you still have a rotary phone.

Re: ChatGPT Can't Kill Anything Worth Preserving

#97

Post by gnulinux »

101008 wrote: post #22

I agree with the article but maybe you are trying to do the wrong thing with ChatGPT. I am not a native English speaker (as many of you already noticed due to my grammar mistakes), so ChatGPT have been very useful to rewrite my texts, fix grammar and maybe "beautify" them a bit. It's has been an invaluable tool in that sense. I feel much more confident now sending emails and writing important messages knowing that th…

I prefer your original text, and I'd caution you against using AI this way. Embrace your writing style, make an effort to improve it but accept that it is a part of you.

Re: ChatGPT Can't Kill Anything Worth Preserving

#98

Post by fedeb95 »

101008 wrote: post #22

I agree with the article but maybe you are trying to do the wrong thing with ChatGPT. I am not a native English speaker (as many of you already noticed due to my grammar mistakes), so ChatGPT have been very useful to rewrite my texts, fix grammar and maybe "beautify" them a bit. It's has been an invaluable tool in that sense. I feel much more confident now sending emails and writing important messages knowing that th…

As a non native english speaker, I'm perfectly fine with my maybe-filled-with-some-errors-but-understandable-and-personal-english

Re: ChatGPT Can't Kill Anything Worth Preserving

#100

Post by DanHulton »

101008 wrote: post #22

I agree with the article but maybe you are trying to do the wrong thing with ChatGPT. I am not a native English speaker (as many of you already noticed due to my grammar mistakes), so ChatGPT have been very useful to rewrite my texts, fix grammar and maybe "beautify" them a bit. It's has been an invaluable tool in that sense. I feel much more confident now sending emails and writing important messages knowing that th…

Okay, I guess I'm in the other camp. I really did not like the ChatGPT version, and had no problem with the original.

The original was perfectly clear, and had your own unique "voice" to it. The ChatGPT version sounded like every other piece of ChatGPT, and honestly, I've become somewhat allergic to them now.

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