We get to hear this again and again. Makes you really think whether to use Stripe and I am tipping to no. Too big business risk at this point.
Stripe is about to refund €147k worth of payments to my all of my customers
11–20 of 197 posts
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#12What is wrong with stripe? This is like the fifth post I’ve seen in as many weeks on HN
Well, they seem to burn their technical talent from both ends then act surprised when employees burnout.
Support (email, phone) is a joke played by people who selectively read your question and regurgitate a script, short of posting on HN your just not gonna get anywhere useful with Stripe :(
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#13Can we please do something about hacker news being used for customer support? It's getting tiresome to see these appearing on a regular basis
It‘s interesting for HN because on this site are many potential customers. I have a finished Stripe integration in addition to app store sales but at this point I might need alternatives
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#14Out of curiosity, can you be more specific about what you sell? Consumer electronics like vapes or consumer electronics like Alibaba hoverboards or consumer electronics like a quality, entry level set of computer speakers? Stripe seems to be pretty sensitive towards certain industries and I'd like to see if this holds true here.
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#15What is wrong with stripe? This is like the fifth post I’ve seen in as many weeks on HN
It's the new paypal.
I have some webshops serving local markets and transitioned to a local provider (mollie) after reading many posts like this. I found their APIs and documention, for which people always praise stripe, to be just as good and the support is better.
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#16There needs to be a dedicated “YC Portfolio Company Support” section of HN.
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#17What is wrong with stripe? This is like the fifth post I’ve seen in as many weeks on HN
move fast, break things, ruin your customer's lives, but its ok you automated most of your service so you make lots of money
works out perfectly for stripe
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#18Can we please do something about hacker news being used for customer support? It's getting tiresome to see these appearing on a regular basis
honestly I'd rather hear about stuff like this than not.
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#19Starting to reconsider if I want to use Stripe with all these horror stories.
Best of luck to you OP.
Re: Stripe is about to refund €147k worth of payments to my all of my customers
#20There needs to be a dedicated “YC Portfolio Company Support” section of HN.
I second this - BTW, it's the second time I'm seeing someone pitch it this week.