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PayPal forces buyer to destroy $2500 pre-WWII antique violin in dispute

regretsy.com

21–30 of 303 posts

Re: PayPal forces buyer to destroy $2500 pre-WWII antique violin in dispute

#22
post #8

Not saying this didn't happen, but let's wait until we see something a little more official than a random claim on a blog that's known for its bias against PayPal before flipping out.

From first hand experience, PayPal has always sided with the buyer. I've definitely run into similar situations where I was forced to give a refund or face losing the item / PayPal withdrawing the money from my bank account even though I stated that no refunds were allowed on my eBay listing. PayPal told me that it meant (crap) and there was no such thing as a no refund policy.

If that's the case, I can't wait to go buy a bunch of music CDs and software on Ebay to pay with PayPal, only so that I can pirate them and then get my money back. /sarcasm

What a shortsighted policy, but then again PayPal has never been known for their agreeable business decisions...

Re: PayPal forces buyer to destroy $2500 pre-WWII antique violin in dispute

#23

In the other recent paypal PR debacle I don't think paypal deserved the level of vitriol that was leveled at them. Regretsy screwed up by operating in a way that would have caused most banks to shut them down, but it was horrible customer service on paypal's part that turned it into a disaster. For this I would like to hear more details of the story but I don't see how paypal could possibly be in the right if the fac…

In the other recent paypal PR debacle Link? edit: thanks guys

http://www.regretsy.com/2011/12/06/sooner-or-later-youll-pay...

Re: PayPal forces buyer to destroy $2500 pre-WWII antique violin in dispute

#25

In the other recent paypal PR debacle I don't think paypal deserved the level of vitriol that was leveled at them. Regretsy screwed up by operating in a way that would have caused most banks to shut them down, but it was horrible customer service on paypal's part that turned it into a disaster. For this I would like to hear more details of the story but I don't see how paypal could possibly be in the right if the fac…

In the other recent paypal PR debacle Link? edit: thanks guys

Here it is: http://www.regretsy.com/2011/12/07/paypal-update/

Re: PayPal forces buyer to destroy $2500 pre-WWII antique violin in dispute

#26

In the other recent paypal PR debacle I don't think paypal deserved the level of vitriol that was leveled at them. Regretsy screwed up by operating in a way that would have caused most banks to shut them down, but it was horrible customer service on paypal's part that turned it into a disaster. For this I would like to hear more details of the story but I don't see how paypal could possibly be in the right if the fac…

In the other recent paypal PR debacle Link? edit: thanks guys

[deleted]

Re: PayPal forces buyer to destroy $2500 pre-WWII antique violin in dispute

#29
post #14

Wait, isn't $2500 very cheap for a violin? I seem to remember the rather mediocre violin I had as a kid costing more than that (such hopeful tiger parents).

Cheap for an antique, perhaps. An everyday playing violin, especially for a student, can be had for one or two hundred dollars. Less, on eBay.

Re: PayPal forces buyer to destroy $2500 pre-WWII antique violin in dispute

#30
Some guides for buying violins that go back to 2006 which say to ignore the labels on violins.

http://reviews.ebay.com/Buying-an-old-violin-on-ebay?ugid=10...

http://reviews.ebay.com/What-apos-s-in-a-Name-A-Guide-to-Lab...

http://reviews.ebay.com/Violins-on-Ebay?ugid=100000000142981...

Paypal TOS Covers counterfeit items:

10.1 b Further, if you lose a [Significantly Not as Described] Claim because we, in our sole discretion, reasonably believe the item you sold is counterfeit, you will be required to provide a full refund to the buyer and you will not receive the item back (it will be destroyed). PayPal Seller protection will not cover your liability. https://cms.paypal.com/us/cgi-bin/marketingweb?cmd=_render-c...

If Paypal decides you sold a counterfeit item, you lose the item and your money.

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