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This is what I don’t get about google. I was all in on their ecosystem but then things like google speakers not working with google work calendars despite thousands of requests for 5 plus years. Meanwhile Amazon added feature to echo quickly. Then stuff like this, they just do not care / have any kind of a customer focus
Can't get a promo for stuff like that. A version of Goodhart's law.
I open a ticket exactly 6 years and 1 day ago regarding exactly this same issue: https://issuetracker.google.com/issues/35903415?pli=1 . Guess that they will never fix it.
This is what I don’t get about google. I was all in on their ecosystem but then things like google speakers not working with google work calendars despite thousands of requests for 5 plus years. Meanwhile Amazon added feature to echo quickly. Then stuff like this, they just do not care / have any kind of a customer focus
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If you have a billing agreement in place with a company, doing a chargeback is just nullifying a payment. The balance can still be sent to collections.
Very possibly. If that happens, on the one hand, you’ll definitely escape algorithmic support - you’ll be in a world where people have to listen. On the other, they’ll only respond to certified mail. I doubt Google would send anyone to collections in these circumstances. But - Careful what you wish for!
I think you can invite anyone, and you can assign them permissions but I don't think it actually shows up in your account unless you click an email from GCP containing an invite. I definitely remember adding other "domains" required invitations. (Maybe gmail to gmail doesn't.)
Earlier quoted context omitted.
This is what I don’t get about google. I was all in on their ecosystem but then things like google speakers not working with google work calendars despite thousands of requests for 5 plus years. Meanwhile Amazon added feature to echo quickly. Then stuff like this, they just do not care / have any kind of a customer focus
Perhaps they need what Rory Sutherland called a Chief Detail Officer. Everyone is preoccupied by issues that are roughly the size of their team and budget. Few people are concerned by the little things that make or break a user's experience.
... on the other hand not firing people for negligence is how you build a moat, and pump the stock.
Facebook groups used to have this issue. A bunch of us at university got in trouble after being added to an inappropriate group without permission, and trying to explain to admin that we didn't actually join by choice was a nightmare. In that case at least we could have left if we had been paying attention.
I open a ticket exactly 6 years and 1 day ago regarding exactly this same issue: https://issuetracker.google.com/issues/35903415?pli=1 . Guess that they will never fix it.
This is what I don’t get about google. I was all in on their ecosystem but then things like google speakers not working with google work calendars despite thousands of requests for 5 plus years. Meanwhile Amazon added feature to echo quickly. Then stuff like this, they just do not care / have any kind of a customer focus
Earlier quoted context omitted.
Next time just charge them back with your credit card
This tends to be a terrible idea, unless you really just want to nuke your Google account. (Googler, opinions are my own. I work on payments.)
There’s a huge organisational disconnect between the internal teams in charge of the “google account” product and the GCP team.
If you’re not a paying customer via GSuite you will get ZERO customer support. As in, even if you’re also a GCP customer but you have some issue with you Google Account there’s next to nothing your account team can do.