Earlier quoted context omitted.
Yep, we have a expensive reporting tool, can too all kinds of things, query every type of database we have... Number one function used. Export to Excel, and normally it is on reports of basic table join queries, none of the advanced things it can do with the data
This is because businesspeople like to fiddle with formulas, graphs, and filters untill they isolate (i.e. cherry-pick) the subset of data that [makes them look good | supports their agendas]. They don't want canned reports. Excel makes this easy because they already know how to do those things in Excel.
Turns out lots of people have decided what the conclusion is and are taking that conclusion and the data, and then blindly munging until they get a path which connects them.