How could online banking stop sucking
1–10 of 39 posts
Re: How could online banking stop sucking
#2tnx, michokest, fully understand your pain
Re: How could online banking stop sucking
#3This is a space that will likely never be "disrupted" because the people capable of doing it don't have the huge capital required and the people who do have the capital don't really give a shit.
Re: How could online banking stop sucking
#4Maybe https://simple.com/ is the best chance to start pushing the banks to improve their online interfaces.
Re: How could online banking stop sucking
#5They have far more to lose through bad publicity, and even punitive damages levied by governments, than to gain from making things easier for customers.
The idea of a weak password so you can have more easily a nose around someone else's private details is frankly laughable. This is personal financial information, not Facebook, FFS.
A moment's reflection, and you can imagine the headlines.
Re: How could online banking stop sucking
#6I really disagree about making it 'easier' to login to your online banking. Those who are savvy enough know what they are doing and can handle complex password / authorization combos. Until we have better solutions leave it complex and let customer service handle the cases where the odd person can't manage their login info. With banking, security is a far better requirement than usability. Having said that, my online bank has what I perceive to be a fairly secure 3-step auth system and if I don't have my info physically in front of me I can't get access. Emergency and can't login? I'll call them.
Re: How could online banking stop sucking
#7Mint.com is a good dashboard to watch your finances. I check my balances and trends etc from Mint and only log into my bank when I need to do a transaction. They are probably stealing all my personal information however.
Re: How could online banking stop sucking
#8This is a space that will likely never be "disrupted" because the people capable of doing it don't have the huge capital required and the people who do have the capital don't really give a shit.
I agree. The hard part is starting the actual bank. That's 99.9% of it. Creating an usable website is .1% of the work. Let's see an entrepreneur do both rather than go after the low hanging fruit.
Re: How could online banking stop sucking
#9They have far more to lose through bad publicity, and even punitive damages levied by governments, than to gain from making things easier for customers. The idea of a weak password so you can have more easily a nose around someone else's private details is frankly laughable. This is personal financial information, not Facebook, FFS. A moment's reflection, and you can imagine the headlines.
Agreed. While some of the opinions are valid and useful, the idea of intentionally setting up weak authentication for an online bank account seems absurd. (Did he really suggest accepting an e-mail address in lieu of a password?)
Banks often have you confirm recent transactions on your account to verify your identity (over the phone, for example), making this data pretty sensitive. But even setting that aside, I think most people would like their balances and transaction histories to be pretty private. It only seems reasonable to me.
Re: How could online banking stop sucking
#10[deleted]