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Ask HN: Help – Locked out of 10 years Gmail account

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Re: Ask HN: Help – Locked out of 10 years Gmail account

#111
post #97

Earlier quoted context omitted.

Of course I understand enforcing 2FA when the user has signed up for/opted in to 2FA. But that doesn’t seem to be what’s happening here: Google unilaterally decided to enforce 2FA on a 1FA account.

"Old password+new password" is not 2fa

yes exactly. if G were following best practices from the consumer banking industry, 2fa would be more like 'old password + random row from your equifax profile'

Re: Ask HN: Help – Locked out of 10 years Gmail account

#112

This is probably the #500 post on HN that reads "help I've been locked out of my Google account for Kafkaesque/inexplicable reasons and I have nobody to reach out to". If you're still using Google products as your primary drivers, then it's entirely your fault. Do yourself a favour in 2023: drop Google and all the filthy excrement that they produce. There's plenty of much better alternatives, and from a purely market…

This, plus if you have no Google Takeout backup.

A few days ago I was going through an old Gmail account, and decided to get my data through Takeout. Told me it'd take a few hours, and the next day I had a link ready. Click the link, enter the password, it tells me I need a verification code that it wants to send to an address that stopped existing 15 years ago.

As it turns out, Google is not sufficiently convinced that I am in fact the owner of the account, so it refuses to let me download the data. I don't feel inclined to spend time trying to figure out this nonsense, but thankfully none of the information in that account is particularly important. I'll take it as a sign that I should just move away from Google, because next time the information on an account could be actually important, and I'd be screwed.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#113
The fundamental problem here is that there is no way to get support from google that is a human being.

I dream of a day when the US government retakes the mantle of consumer protection. Proposed regulation #2 (after eviscerating privacy violation) is that all services must meet certain customer service standards, including having a way to get to a human being.

I know I am dreaming hard here, but there once was a time when consumer protection was on the rise...

Re: Ask HN: Help – Locked out of 10 years Gmail account

#114
post #105

This is probably the #500 post on HN that reads "help I've been locked out of my Google account for Kafkaesque/inexplicable reasons and I have nobody to reach out to". If you're still using Google products as your primary drivers, then it's entirely your fault. Do yourself a favour in 2023: drop Google and all the filthy excrement that they produce. There's plenty of much better alternatives, and from a purely market…

I'm currently converting so many disgruntled LastPass users to Chrome's built-in password manager. It's fantastic and I love Google. What is your opinion on that?

Bitwarden/vaultwarden

Re: Ask HN: Help – Locked out of 10 years Gmail account

#115
post #105

This is probably the #500 post on HN that reads "help I've been locked out of my Google account for Kafkaesque/inexplicable reasons and I have nobody to reach out to". If you're still using Google products as your primary drivers, then it's entirely your fault. Do yourself a favour in 2023: drop Google and all the filthy excrement that they produce. There's plenty of much better alternatives, and from a purely market…

I'm currently converting so many disgruntled LastPass users to Chrome's built-in password manager. It's fantastic and I love Google. What is your opinion on that?

Did you forget a /s?

Re: Ask HN: Help – Locked out of 10 years Gmail account

#116

Earlier quoted context omitted.

Also, iCloud+ allows the use of a custom domain. It may be an easier option for some.

Is it possible to recieve the icloud mail from a custom domain also in my non apple email app? For example on my desktop?

I recently switched things to an iCloud custom domain that I access through the Spark iPhone and macOS apps. It’s been an upgrade, though I’m still in the stage of finding and switching over accounts that use my gmail. I feel like that will never end.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#117

Earlier quoted context omitted.

This, plus if you have no Google Takeout backup.

A few days ago I was going through an old Gmail account, and decided to get my data through Takeout. Told me it'd take a few hours, and the next day I had a link ready. Click the link, enter the password, it tells me I need a verification code that it wants to send to an address that stopped existing 15 years ago. As it turns out, Google is not sufficiently convinced that I am in fact the owner of the account, so it…

Takeout is a feature that Google was kind of forced to implement because of GDPR compliance. But they still try their best to make it so bad that people won't think of using it.

First, getting to a point where you can actually schedule the creation of a zip takes a lot of clicking around - just to make sure that people won't bump into it unless they're explicitly searching for it.

Second, the process is painfully slow (on purpose). Last time I used it was to download my YouTube subscriptions and playlists to import them into my Piped instance. Even though I only have about 100 subscriptions, and only two playlists with about 20 items each, the process took almost two days to complete. By then I had already made a script that scraped the content from their HTML (and it only took me 5 minutes), and another one that did the same but using the YouTube API. If it takes less than a second to get the playlists and subscriptions of a user, I don't see a single reason why generating a Takeout CSV with the same information should take 2 days. I was determined (and tech-savvy) enough to script my way out of it, but many users just get discouraged and give up the idea of exporting their Google data entirely.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#118
If you don't backup your data in 2022+ it's entirely your fault.

After losing my own 10 year old Gmail and running around the internet hunting down employees for 5+ months only to get a canned automatic response.

I learned to not trust any service. Ever.

I've even been hacked by rouge employees of fortune 500 companies. Only because of my experience I was able to get my account back after being hacked for 5 - 10 minutes.

Backup yo shit fam. - IT guy who has been backing up to 3+ different hard drives since 2008.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#119

I made the jump to Fastmail and I'm very happy with it. Web interface is at least as good as Gmail's. Thunderbird keeps a local copy of my emails, I control the email domain. I can create backups. The second you get back in you gotta get off this platform.

To make the transition easier you can configure Gmail to automatically forward mails you your FastMail address. They all then appear in the fastmail acc and you don't have to touch Gmail ever again.

I also added a rule in Fastmail to automatically label things forwarded from Gmail. This became an easy map of what to update. In about 6 months almost nothing still comes to gmail.

Re: Ask HN: Help – Locked out of 10 years Gmail account

#120
post #105

This is probably the #500 post on HN that reads "help I've been locked out of my Google account for Kafkaesque/inexplicable reasons and I have nobody to reach out to". If you're still using Google products as your primary drivers, then it's entirely your fault. Do yourself a favour in 2023: drop Google and all the filthy excrement that they produce. There's plenty of much better alternatives, and from a purely market…

I'm currently converting so many disgruntled LastPass users to Chrome's built-in password manager. It's fantastic and I love Google. What is your opinion on that?

Are you aware of the fact that Chrome stores credentials in a simple SQLite database whose encryption can basically be bypassed if the user is logged into the system? https://www.quora.com/Is-it-true-that-Chrome-stores-your-use...

If you left LastPass because of its security flaws, then using Chrome's passwords is a bit like driving a scooter with a pasta pot on your head because you feel like a normal helmet is too unsafe.

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