81–90 of 261 posts
Earlier quoted context omitted.
The Apple Mail app on iOS and MacOS is pretty decent. No need to use the official Fastmail client (if you are on Apple and prefer the simple Apple alternative).
Also, iCloud+ allows the use of a custom domain. It may be an easier option for some.
This isn’t someone getting locked out because they forgot their password (where I can at least understand why the user is at fault).
Zero customer support, no way to get the number returned and no refund on existing credits for toll services. And to add to the pain, they won’t give me a new GV number because it sees my linked number as a spam source and never sends the confirmation code.
I am done with this outfit.
This prompted me to download Thunderbird - was very easy to get started (it basically provided a wizard with some basic inputs and started fetching messages immediately using POP).
But seriously, what's next? Switching to IE from Chrome? Back to MS Office from Docs? The more things change the more they stay the same...
I made the jump to Fastmail and I'm very happy with it. Web interface is at least as good as Gmail's. Thunderbird keeps a local copy of my emails, I control the email domain. I can create backups. The second you get back in you gotta get off this platform.
I make this point in most of these threads, but this is falling to an anecdata fallacy. Gmail is thousands or tens of thousands of times bigger than Fastmail[1]. When you have have a scale difference that large, you're going to have a huge, huge imbalance of problem reports like this that has nothing to do with actual reliability. All providers mess stuff up occasionally. Everyone has a customer support crisis at som…
I made the jump to Fastmail and I'm very happy with it. Web interface is at least as good as Gmail's. Thunderbird keeps a local copy of my emails, I control the email domain. I can create backups. The second you get back in you gotta get off this platform.
A big plus one to Fastmail (no economic link, just happy customer). I use the apple apps to access. I've never actually had any problem but I have confidence if I ever do, it will be solved quickly and painlessly by a human who cares because I'm a paying customer. I don't know why we ever thought free email was a good idea. Of course Google doesn't care about a free email user. They're just another useless eater out…
I pay $180/year for Google Workspace and Google still doesn’t care about me.
This prompted me to download Thunderbird - was very easy to get started (it basically provided a wizard with some basic inputs and started fetching messages immediately using POP).
Thunderbird? Marty, I'll need to fix the time circuits, we've travelled back to 2006! But seriously, what's next? Switching to IE from Chrome? Back to MS Office from Docs? The more things change the more they stay the same...
I guess for certain things we backup to cloud and for others, we backup from cloud :D
Earlier quoted context omitted.
I make this point in most of these threads, but this is falling to an anecdata fallacy. Gmail is thousands or tens of thousands of times bigger than Fastmail[1]. When you have have a scale difference that large, you're going to have a huge, huge imbalance of problem reports like this that has nothing to do with actual reliability. All providers mess stuff up occasionally. Everyone has a customer support crisis at som…
I use my own domain with fastmail, so if they were to fail, I could at least keep using the same address. Although I would need to find another provider that supports wildcard addresses going to the same inbox because I've found myself using the pattern companyname@ my domain for each business I give my email to. It makes it easy to block emails if a business doesn't let me unsubscribe or they share my email with spa…
My point is just that there's no free lunch. Everything breaks, but on balance I'd trust Big Tech to get it right more than little companies like Fastmail or your domain registrar.