Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Rackspace acquire Slicehost

slicehost.com

Post reply on HN
Print view View original

51–60 of 60 posts

Re: Rackspace acquire Slicehost

#51

Post by HansF »

davidw wrote: post #50
HansF wrote: post #47

Earlier quoted context omitted.

Well, they sort of build/manage stuff for you. So when you ask for pricing information, you get a call from a account manager, who helps you find what you need and offers a price. For instance if you need a server to do your email there are a lot of options and solutions to choose from, managed server or exchange mailboxes. Ofcourse at that moment they'll try to sell you some more, like file hosting, terminal service…

> Well, they sort of build/manage stuff for you. And I don't want that. I know how to build/manage stuff, so I want to know how much it costs to have a server there. The less they have to do, the better for both of us - the only thing I need them for is to kick the hardware if it has a problem.

You can tell your customer rep that. I'm sure he will oblige.

They just want to talk to you to get everything set up like you want/need it.

How much memory does your server need? Need a backup solution? How bout an apc module? What are the bandwith requirements, do you need multi or single gigabit lines? Like I said, their business works more on a case by case basis instead of select a, b or c and proceed to checkout. I'm not saying you have to join them, but they're a good, solid serviceprovider.

Re: Rackspace acquire Slicehost

#52

Post by shiranaihito »

arockwell wrote: post #31
davidw wrote: post #26

Earlier quoted context omitted.

Slicehost puts their rates where everyone can see them. I can't find them with a quick look on Rackspace. What's "competitive"?

This is one of the big reasons I did not give Rackspace a second look. If you're price is not in plain view I assume you're too expensive. I have no idea why companies do this.

I'd venture a guess it's because that way they can extract more money from you than with clearly stated rates.

Re: Rackspace acquire Slicehost

#53

Post by ryan-allen »

I've used both Rackspace and Slicehost in production settings, and they both have their drawbacks and advantages.

We moved to the 'premiere rails hosting provider' (I won't say which one, but it's the current one, not the old one) and after moving to their 'managed' environment I realised that the grass isn't always greener.

Rackspace were not able to manage our application, but it's been more effort having to manage the managers so to speak, verify everything they did, and now we have a significantly more complicated setup.

In short, trying not to go off topic, I found Rackspace to be quite damn good at what they did (hardware, and provisioning). I could get a new box up and going in 24-48 hours with them, built to my specifications and sealed and delivered. The current premier provider take 'up to a week' to provision us a new VPS web slice, go figure.

Re: Rackspace acquire Slicehost

#54

Post by davidw »

HansF wrote: post #51
davidw wrote: post #50

Earlier quoted context omitted.

> Well, they sort of build/manage stuff for you. And I don't want that. I know how to build/manage stuff, so I want to know how much it costs to have a server there. The less they have to do, the better for both of us - the only thing I need them for is to kick the hardware if it has a problem.

You can tell your customer rep that. I'm sure he will oblige. They just want to talk to you to get everything set up like you want/need it. How much memory does your server need? Need a backup solution? How bout an apc module? What are the bandwith requirements, do you need multi or single gigabit lines? Like I said, their business works more on a case by case basis instead of select a, b or c and proceed to checkout…

Yeah, I don't want that crap, and view it as being annoying. Other people might find it necessary, or worth their money, so I don't think it's bad, it's just not for me.

I was thinking of getting a slice with Slicehost, but now I'm not so sure. I guess it's too early to tell what will happen.

Re: Rackspace acquire Slicehost

#55

Post by rapind »

pierrefar wrote: post #3

I just hope Rackspace doesn't mess up slicehost to make it as "good" as mosso. I tried mosso before running away to slicehost. Fingers crossed because moving sites ain't fun.

Agreed. I'm using slicehost too. Very happy with their service to date. Hopefully that doesn't change.

Re: Rackspace acquire Slicehost

#56

Post by [deleted] »

master wrote: post #44
cstejerean wrote: post #15

Now I'm just waiting for GitHub to be acquired by SourceForge so another one of the companies I love doing business with can fall in the hands of one I'm trying to avoid like the plague.

If this were Digg, this would be the point at which someone would insert an ASCII representation of Admiral Ackbar saying "IT'S A TRAP!"

[deleted]

Re: Rackspace acquire Slicehost

#58

Post by [deleted] »

avinashv wrote: post #39
mncaudill wrote: post #37

Earlier quoted context omitted.

If only there was some kind of way to Really Simply Syndicate content...

That's not fair. I'm not a Slicehost--uh, Rackspace customer, but if I was, I have more than enough stuff in my newsreader that I wouldn't want to subscribe to their blog.

[deleted]

Re: Rackspace acquire Slicehost

#59

Post by rob »

matthewking wrote: post #48
jamongkad wrote: post #40

My company's beta testing app is hosted at SliceHost. I'm happy for the SliceHost guys but given Rackspace's reputation I was not very happy with this acquisition. Maybe it's cuz I'm afraid SliceHost might lose it's small tech company service...

Where does this bad reputation thing come from, this thread is the first I've ever heard of rackspace having a bad reputation. I've used them with two different companies, and in my experience they are nothing short of excellent. Yes their managed service cost is quite high, but its worth every penny if you want to sleep well at night.

Search webhostingtalk.com; there are plenty of bad reviews of RS.

Re: Rackspace acquire Slicehost

#60

Post by aventer »

rob wrote: post #59
matthewking wrote: post #48

Earlier quoted context omitted.

Where does this bad reputation thing come from, this thread is the first I've ever heard of rackspace having a bad reputation. I've used them with two different companies, and in my experience they are nothing short of excellent. Yes their managed service cost is quite high, but its worth every penny if you want to sleep well at night.

Search webhostingtalk.com; there are plenty of bad reviews of RS.

webhostingtalk is hosted at RS!
Post reply on HN