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Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

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191–200 of 521 posts

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#191
post #2

In some Las Vegas hotels I no longer need to stop at a counter or stand in a line and it’s 1000x better experience. I can walk directly to my room and scan my phone. I can scan my phone for parking. I can grab extra keys at a kiosk, if I need them. I never have to talk to anyone, if I don’t want to. I also select the option not to have my room cleaned each day. I’ll ask someone in the hall for towels if I stay long e…

> In some Las Vegas hotels I no longer need to stop at a counter or stand in a line and it’s 1000x better experience. I can walk directly to my room and scan my phone. I can scan my phone for parking. I can grab extra keys at a kiosk, if I need them. I never have to talk to anyone, if I don’t want to.

You can do that with literally any Hilton hotel anywhere in the country whether it’s a Waldorf or Home2Suites or a Tru. You can share your digital key with up to 4 people.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#192

Earlier quoted context omitted.

> I never have to talk to anyone, if I don’t want to. I have seen this attitude at more and more people, where does it come from? Meaning not wanting to talk with other people. It's what makes us humans, talking with other people. The alternative is lots and lots of money paid on psychotherapy and the like further down the road, or worse. Because actively avoiding talking to other people it's like bringing your car f…

They did say 'if they don't want to'...and how many of us can honestly say that we want to talk to someone ALL OF THE TIME? Talking to someone about checking in for a hotel room, after waiting for 10 minutes in a check in line...is not what I would call a fulfilling experience. Communication does not make us human, plenty of other species communicate...there are far more intricate and unique things that make us what…

> You're equating someone's wish to not have to wait at a check out counter to being anti-social...come on.

Yes, 10 minutes waiting in a hotel lobby, which is by definition a societal space, is, well, social. Actively wanting go avoid that is, well, anti-social.

Anyway, it's a losing battle at this point.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#193
post #55

Earlier quoted context omitted.

> In some Las Vegas hotels Not just Las Vegas hotels. Any hotel (Hilton, Hyatt, Marriott, etc.) with an app that supports digital keys via Bluetooth already have this. I still like to check in at the counter though if it looks like it isn't too busy. I have elite status at these hotels, and they typically hand out free cookies or water at the counter, and I occasionally get a free discretionary room upgrade on the sp…

Another app to install and leak my privacy. No thanks. I’ll wait in line for a key card.

What privacy do you think you’re giving up by using an application? The hotel may find out you are staying there and when you come into your room - ie something they already know?

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#194

Earlier quoted context omitted.

In Europe it's not uncommon (or at least, it isn't unheard of) to need to bring your own bed sheets and towels from home.

Sorry that’s absolute nonsense Did you have some weird experience that you’re extrapolating wildly?

It's definitely a thing in some European youth hostels. Never seen this in proper hotels though.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#195
post #63
post #55

Earlier quoted context omitted.

> In some Las Vegas hotels Not just Las Vegas hotels. Any hotel (Hilton, Hyatt, Marriott, etc.) with an app that supports digital keys via Bluetooth already have this. I still like to check in at the counter though if it looks like it isn't too busy. I have elite status at these hotels, and they typically hand out free cookies or water at the counter, and I occasionally get a free discretionary room upgrade on the sp…

They need to let their phone check in work with OTAs. I just stayed at a Hilton and couldn’t use my phone as a key because I booked through hotels.com and the front desk refused to add my hhonors info to set it up. I know you can call in but not something I want to deal with after traveling all day.

You realize that’s part of the terms and service? Hotels pay third party OTAs around a 20% commission. You aren’t going to get extra benefits from the hotel for booking through a third party service.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#196
post #85
post #63

Earlier quoted context omitted.

They need to let their phone check in work with OTAs. I just stayed at a Hilton and couldn’t use my phone as a key because I booked through hotels.com and the front desk refused to add my hhonors info to set it up. I know you can call in but not something I want to deal with after traveling all day.

I usually book through Concur (corporate booking site) and have never had any trouble. Hotels.com might not be a supported OTA however, since they are a consolidator. You can't even get HHonors points with hotels.com. https://www.flyertalk.com/forum/hilton-hilton-honors/1887120...

There is a big difference between booking business travel through Concur and using hotels.com. You get all of the benefits of booking directly - points, nights count toward status, your credit card is charged directly by Hilton - ie I get 14 points per dollar by paying with my Amex Hilton Aspire.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#197
post #2

In some Las Vegas hotels I no longer need to stop at a counter or stand in a line and it’s 1000x better experience. I can walk directly to my room and scan my phone. I can scan my phone for parking. I can grab extra keys at a kiosk, if I need them. I never have to talk to anyone, if I don’t want to. I also select the option not to have my room cleaned each day. I’ll ask someone in the hall for towels if I stay long e…

Where does this leave people who do not want to use their phones for literally everything? I do not want a lot of apps on my phone, and I do not want to install something just for one trip.

Then suffer the inconvenience.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#198

Earlier quoted context omitted.

After the Las Vegas massacre, a lot of hotels will enter even if house keeping is always declined. https://www.cbsnews.com/news/las-vegas-shooting-hotels-revis...

Especially since the hotel and the hotel’s insurers ended up paying $800M: https://www.cbsnews.com/news/las-vegas-shooting-settlement-m... > Jim Frantz, whose San Diego-based law firm represents another 199 victims including Romo, said Thursday's settlement is a good first step. Now MGM must strengthen the security protocol at all their facilities, he said. >"I would assume a responsible business, after going through…

Don't you just love how our society "fights" terrorism? Someone used something to kill someone, so let's ruin that thing for everyone, forever! Also see: air travel. I was a kid in the 90s and so I didn't fly before 9/11, but people say it was a much more enjoyable experience.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#199

Earlier quoted context omitted.

I wonder if the lawyer is really that stupid or just puts on a good act to help sell this nonsense. Requiring security at the hotel is as dumb as requiring security at the high rise condos just down the street (they don’t and nobody would buy them if they did).

Definitely a sales pitch from the clueless tone, aiming outright at most extreme measures. End game would be optic nerve chip to make sure everybody is in line and not being threat... few big attacks and many people would even welcome it

There was a Black Mirror episode about a technology just like that.

Re: Hotels turn to robots and room cleanings every 4 days to ease staffing shortages

#200
post #2

In some Las Vegas hotels I no longer need to stop at a counter or stand in a line and it’s 1000x better experience. I can walk directly to my room and scan my phone. I can scan my phone for parking. I can grab extra keys at a kiosk, if I need them. I never have to talk to anyone, if I don’t want to. I also select the option not to have my room cleaned each day. I’ll ask someone in the hall for towels if I stay long e…

> I never have to talk to anyone, if I don’t want to. I have seen this attitude at more and more people, where does it come from? Meaning not wanting to talk with other people. It's what makes us humans, talking with other people. The alternative is lots and lots of money paid on psychotherapy and the like further down the road, or worse. Because actively avoiding talking to other people it's like bringing your car f…

I'm concerned about an economy where the different strata never interact with each other. It's all too easy to lose compassion for the people who keep the world running for you if you never see them. If you have a delivery driver brave the elements to bring you food, you should have to face them.

However it's nice to do things on your own sometimes. For example I love McDonalds self-checkout because it speaks my language everywhere on the planet, and gives me all the time I need to prepare my order.

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