Folks I know using rackspace love them, so hopefully this will go well.
Rackspace acquire Slicehost
41–50 of 60 posts
Re: Rackspace acquire Slicehost
#42We run http://www.edmodo.com on slicehost and love it. I'm a bit worried about the rackspace aquisition, but giving them the benefit of doubt for now.
Re: Rackspace acquire Slicehost
#43Earlier quoted context omitted.
Just got back from the Rackspace Cloud event in Austin and was pleasantly surprised to say the least. Lanham (CEO) came by and talked with us at length... very genuine about delivering a fanatical experience for Mosso, and it's very evident to me that they're putting a lot of beef behind that statement. Looking forward to migrating to Mosso soon...
I was also suprised by how bad mosso was when I tried it a few months ago. Slicehost is such a great breath of fresh air compared to it. Case in point: mosso's control panel rarely worked. Not once did I manage to see a list of my databases. But look at slicehost's control panel. It is by far the best I've seen, and believe me I've seen many. So for now, color me skeptical.
I've been using mosso for about 6 months, and I am surprised that I haven't found something to bitch about yet. I've never experienced that database problem, but the few problems I have come across have been dealt with quickly through their 24/7 chat support.
Re: Rackspace acquire Slicehost
#44Now I'm just waiting for GitHub to be acquired by SourceForge so another one of the companies I love doing business with can fall in the hands of one I'm trying to avoid like the plague.
If this were Digg, this would be the point at which someone would insert an ASCII representation of Admiral Ackbar saying "IT'S A TRAP!"
Re: Rackspace acquire Slicehost
#45I really like the guys at slicehost. They can answer all your technical questions in a few short sentences. They are pretty quick and responsive. Hope Rackspace uses these skills along with their servers.
Re: Rackspace acquire Slicehost
#46Now I'm just waiting for GitHub to be acquired by SourceForge so another one of the companies I love doing business with can fall in the hands of one I'm trying to avoid like the plague.
If this were Digg, this would be the point at which someone would insert an ASCII representation of Admiral Ackbar saying "IT'S A TRAP!"
[deleted]
Re: Rackspace acquire Slicehost
#47Earlier quoted context omitted.
Slicehost puts their rates where everyone can see them. I can't find them with a quick look on Rackspace. What's "competitive"?
This is one of the big reasons I did not give Rackspace a second look. If you're price is not in plain view I assume you're too expensive. I have no idea why companies do this.
Well, they sort of build/manage stuff for you.
So when you ask for pricing information, you get a call from a account manager, who helps you find what you need and offers a price. For instance if you need a server to do your email there are a lot of options and solutions to choose from, managed server or exchange mailboxes.
Ofcourse at that moment they'll try to sell you some more, like file hosting, terminal services etc...
It's just not a plan A, B and C with options x y z company.
Re: Rackspace acquire Slicehost
#48My company's beta testing app is hosted at SliceHost. I'm happy for the SliceHost guys but given Rackspace's reputation I was not very happy with this acquisition. Maybe it's cuz I'm afraid SliceHost might lose it's small tech company service...
Where does this bad reputation thing come from, this thread is the first I've ever heard of rackspace having a bad reputation.
I've used them with two different companies, and in my experience they are nothing short of excellent. Yes their managed service cost is quite high, but its worth every penny if you want to sleep well at night.
Re: Rackspace acquire Slicehost
#49This has really left me cold.
I love Slicehost, and have received nothing but great service and support from them. Their articles are indispensable, and their control panel is simply world class.
What I dislike is Rackspaces shady pricing practise, the fact that whenever I've dealt with Rackspace as I've come away with quotes that were wildly excessive, and generally the view that Rackspace are a large company focused on new sales through hard-selling practises rather than focusing on customer service and their existing customer base.
To me, Rackspace are the most-reputed of a very bad bunch (the best of the worst). Slicehost are the shining star of a new breed (the best of the best).
As a Slicehost customer I really do not want to see Slicehost become anything like Rackspace, at all. Instead I want to see the opposite, Rackspace become more like Slicehost. But will that happen? Well... did the Slicehost guys get Rackspace board seats? There's your answer.
I'll wait and see, but whilst I had loyalty to Slicehost and the people there I won't feel loyalty towards Rackspace. Should I feel any affect on the service I receive, through price increase, impact on backups, downtime, etc... I'll jump.
As others have said: DON'T FUCK IT UP, RACKSPACE.
Not least because with this many entrepreneurs here with growing ventures, it might not be the wisest business decision to piss them all off.
Re: Rackspace acquire Slicehost
#50Earlier quoted context omitted.
This is one of the big reasons I did not give Rackspace a second look. If you're price is not in plain view I assume you're too expensive. I have no idea why companies do this.
Well, they sort of build/manage stuff for you. So when you ask for pricing information, you get a call from a account manager, who helps you find what you need and offers a price. For instance if you need a server to do your email there are a lot of options and solutions to choose from, managed server or exchange mailboxes. Ofcourse at that moment they'll try to sell you some more, like file hosting, terminal service…
> Well, they sort of build/manage stuff for you.
And I don't want that. I know how to build/manage stuff, so I want to know how much it costs to have a server there. The less they have to do, the better for both of us - the only thing I need them for is to kick the hardware if it has a problem.