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Ask HN: What Happened to Pinboard (Dec '22 edition)?

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Re: Ask HN: What Happened to Pinboard (Dec '22 edition)?

#72

Post by lastdong »

Had no idea what pinboard was before this thread. The website looks not so great, but reading the service is quite amazing how it nailed such a simple idea so well. Totally understand being a useful service.

Too bad there’s so many issues reported here. Is there any self hostable open source alternative?

Re: Ask HN: What Happened to Pinboard (Dec '22 edition)?

#73

Post by Tomte »

uniqueuid wrote: post #68
gwern wrote: post #65

Earlier quoted context omitted.

This isn't even slightly funny. I know several people who your neglectful ownership has caused a lot of trouble, on top of you ghosting them, and I've had to take to actively warning people away from Pinboard - even as you raise your prices with the promise of fixing Pinboard's rot. [NARRATOR: "He did not keep his promise."] If you are burntout and emotionally aversive to doing anything about it, well, it happens to…

Although you have to admit that we are in a timeline where "funny" has taken on a dramatically different meaning. And since some of the largest corps out there (Google) are not doing any better, I'd feel bad blaming the one single guy who's honestly trying.

He's not honestly trying. He used to. For years. That was when he was honestly trying (and succeeding).

Today he's taking on new customers and their money, despite knowing full well that archiving (the premier feature) and sometimes also export has not worked for many users for several years now, with zero communication.

He then pops up in all those HN threads, doesn't say anything about the problems at all, but makes jokes and dismissive comments. That's the only life sign his customers get.

And every time in these threads there are bystanders like you who try to give the benefit of the doubt (and thereby minimize the problems caused for many users). Honorable in principle.

Honestly, I understand that you don't want to pile on when you don't have first hand info, but maybe try not to pick sides then?

Re: Ask HN: What Happened to Pinboard (Dec '22 edition)?

#75

Post by Tomte »

benrapscallion wrote: post #67
gwern wrote: post #65

Earlier quoted context omitted.

This isn't even slightly funny. I know several people who your neglectful ownership has caused a lot of trouble, on top of you ghosting them, and I've had to take to actively warning people away from Pinboard - even as you raise your prices with the promise of fixing Pinboard's rot. [NARRATOR: "He did not keep his promise."] If you are burntout and emotionally aversive to doing anything about it, well, it happens to…

As predicted, he responded with his usual snark implying what recourse do you (the customer) have? And last time I mentioned the website being in shambles, he contested that claim. He is not traveling in a place without internet: he reads every comment that is posted about him or pinboard here.

> what recourse do you (the customer) have?

Credit card chargeback. If you were prudent enough to pay by credit card. That did the trick for me.

After I proved to my bank's satisfaction the fraudulent behavior (what was promised on his web site: screen shot, refund offer on his web site: screen shot, several emails without reply: attachment, HN and Reddit threads: screenshot) and after my bank sent me a message that the chargeback was approved, I suddenly got a refund message from Pinboard shortly thereafter. I guess merchants get a last chance warning by VISA or so?

Re: Ask HN: What Happened to Pinboard (Dec '22 edition)?

#76

Post by codegeek »

idlewords wrote: post #45

POLL: Should I step down as head of Pinboard? I will abide by the results of this poll.

Sell it man. You clearly seemed to have lost focus for your own reasons and I don't even want to judge you but don't leave paying customers without answers. You will find a buyer easily if you say Yes.

Re: Ask HN: What Happened to Pinboard (Dec '22 edition)?

#77

Post by tollamizen »

Tomte wrote: post #73
uniqueuid wrote: post #68

Earlier quoted context omitted.

Although you have to admit that we are in a timeline where "funny" has taken on a dramatically different meaning. And since some of the largest corps out there (Google) are not doing any better, I'd feel bad blaming the one single guy who's honestly trying.

He's not honestly trying. He used to. For years. That was when he was honestly trying (and succeeding). Today he's taking on new customers and their money, despite knowing full well that archiving (the premier feature) and sometimes also export has not worked for many users for several years now, with zero communication. He then pops up in all those HN threads, doesn't say anything about the problems at all, but make…

Never trust an easter-european, man. If they haven't scolded you, yet, then you see the rhyming-with-new'ish monetary tactics they use. Lost all hope in this [pinboard/pin-bor'ed; but please-give-me-moneys]individual permanently. Never again! It's always the same!

Re: Ask HN: What Happened to Pinboard (Dec '22 edition)?

#79

Post by eitland »

I still use it, but I stopped paying after archiving stopped working and none of my emails were answered anymore.

At that point it fell back to my original perpetual license it seems.

Edit: for those who wonder what it was all about it was a replacement for the social bookmarking service del.icio.us.

Part of the appeal for people like me who were also enthusiastic early WhatsApp adapters was the idea "I/we charge you money and provide a service, thats it, no ads/tracking funny business."

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