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Don't Use Stripe

news.ycombinator.com

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Re: Don't Use Stripe

#21

Post by TedDoesntTalk »

hansworst wrote: post #16
qqtt wrote: post #7

You can find similar stories about literally all online payment processors, including Paypal, Stripe, & all the "legacy" ones too (like First Data). Is it possible this isn't some nefarious conspiracy to steal money, but rather a reality of dealing with payments online given the regulatory environment it operates in? Also this is the biggest season for sales and tech companies in general are dealing with navigating a…

Pretty sure those other processors at least have phone numbers you can call.

PayPal does. And they have indeed helped me when my account was frozen.

Re: Don't Use Stripe

#24

Post by ksec »

Considering you are posting this on HN, and you crated a new account to do this suggest you should have known about HN for quite some time.

The quickest way to get Stripe support is by posting on HN. You should have done that first.

Re: Don't Use Stripe

#25

Post by gmueckl »

roguesupport wrote: post #14
rich_sasha wrote: post #6

Collect it all and go to court. I can't see how they have a chance. Document losses their incompetence caused you and request these too. IANAL ofc...

Yes, it's CLEAR you are not a lawyer. They consented when they signed up. Read the terms. They have NO liability.

Are you a lawyer? Did you ever talk to one about an issue you had? You'd be amazed how much wiggle room for action a good lawyer can find on an issue that seems cut and dry at first.

Re: Don't Use Stripe

#26

Post by linuxhansl »

roguesupport wrote: post #14
rich_sasha wrote: post #6

Collect it all and go to court. I can't see how they have a chance. Document losses their incompetence caused you and request these too. IANAL ofc...

Yes, it's CLEAR you are not a lawyer. They consented when they signed up. Read the terms. They have NO liability.

That does not absolve them from abiding to applicable law.

Re: Don't Use Stripe

#28

Post by kioleanu »

roguesupport wrote: post #14
rich_sasha wrote: post #6

Collect it all and go to court. I can't see how they have a chance. Document losses their incompetence caused you and request these too. IANAL ofc...

Yes, it's CLEAR you are not a lawyer. They consented when they signed up. Read the terms. They have NO liability.

“I consent that Stripe can hold my money for ever and ever without recourse or any way to connect with them. Every once in a while an account may simply be taken over as sacrifice to the gods and it may very well be my account”

Re: Don't Use Stripe

#29

Post by dibt »

I don't know what you can do except make noise here. I hope it works out.

>...we start getting attention we get payments of $3300 and more.

Thinking of others that may encounter this issue, I wonder if it's possible to spread orders between separate payment processors based on order $ value.

Processor #1: low average order value

Processor #2: high average order value

That way each processor handles orders within 1 standard deviation of the 30 day average (or however you might calculate it). I've never handled inventory for ecommerce. Just wondering.

If that's not possible, should ecommerce sites only ever have a min - max per unit value that isn't too large? e.g. $10 - $100 unit values, with avg $50 orders. Not $10 - $1000 unit values, with avg $50 orders.

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