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While we have GoDaddy's attention

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Re: While we have GoDaddy's attention

#31

Post by eropple »

rglullis wrote: post #13
eropple wrote: post #8

Earlier quoted context omitted.

Namecheap's $10 for a domain, $10 for a renewal, and has single-domain Comodo certs for $8.95 (wildcard certs for $89, which isn't the cheapest but is below average). I'm pretty sure that's a "cheap registrar".

And yet, if you go to GoDaddy, you can find domain names for $1.99 , and transfers for $7.99. With namecheap, they list as $10, but you can get the price even lower and use the code "SOPASucks" * * Conditions apply. Conditions also apply. All of these "conditions apply" kind of makes the point of my argument. For every $8.95 cert offer, there is another offer where you get a free cert by purchasing the domain name, o…

I don't think you're using "cheap registrar" in the same way as I would think most people would. $10 is cheap. It's a lunch. If you are hunting for "the best deal," it is virtually guaranteed that you're eventually going to get burned at some point or another. Find a registrar who's not breaking the bank and who doesn't act like a dick to you, and stick with 'em. Your confusion seems self-inflicted.

(Namecheap actually does give you a free $8.95-level SSL cert with a domain registration.)

Re: While we have GoDaddy's attention

#32

Post by davewiner »

thaumaturgy wrote: post #29
davewiner wrote: post #22

Earlier quoted context omitted.

Actually the piece wasn't so much a warning to others (I was actually referring to another piece that did that, maybe you just skimmed my post and missed that) as it was to say that backing off SOPA support wasn't enough. That it was time for GoDaddy to change, the way other companies had changed, from crisis. I cited the example of how Johnson & Johnson reacted to the hacking of Tylenol in the 80s. It's often cited…

I did skim your article previously, so I just sat down with a big cup of tea and re-read it more carefully, and as freshly as I could. And I still stand by my earlier statements. As you say, GoDaddy is the biggest registrar. They are already leading the registrar industry; they just aren't leading it in the ways that we'd like them to. They are wildly successful, by nearly every practical measure of a business. They…

Well, I can't respond to all this, but I did think you should read about the seven people who were killed by Tylenol.

http://en.wikipedia.org/wiki/Chicago_Tylenol_murders

So far I don't think anyone has been killed by SOPA.

Something to think about.

Re: While we have GoDaddy's attention

#33

Post by thaumaturgy »

davewiner wrote: post #32
thaumaturgy wrote: post #29

Earlier quoted context omitted.

I did skim your article previously, so I just sat down with a big cup of tea and re-read it more carefully, and as freshly as I could. And I still stand by my earlier statements. As you say, GoDaddy is the biggest registrar. They are already leading the registrar industry; they just aren't leading it in the ways that we'd like them to. They are wildly successful, by nearly every practical measure of a business. They…

Well, I can't respond to all this, but I did think you should read about the seven people who were killed by Tylenol. http://en.wikipedia.org/wiki/Chicago_Tylenol_murders So far I don't think anyone has been killed by SOPA. Something to think about.

Absolutely no disrespect intended, but Tylenol is still a non-sequitur. Would you rather discuss them or GoDaddy?

Re: While we have GoDaddy's attention

#34

Post by rglullis »

eropple wrote: post #31
rglullis wrote: post #13

Earlier quoted context omitted.

And yet, if you go to GoDaddy, you can find domain names for $1.99 , and transfers for $7.99. With namecheap, they list as $10, but you can get the price even lower and use the code "SOPASucks" * * Conditions apply. Conditions also apply. All of these "conditions apply" kind of makes the point of my argument. For every $8.95 cert offer, there is another offer where you get a free cert by purchasing the domain name, o…

I don't think you're using "cheap registrar" in the same way as I would think most people would. $10 is cheap. It's a lunch. If you are hunting for "the best deal," it is virtually guaranteed that you're eventually going to get burned at some point or another. Find a registrar who's not breaking the bank and who doesn't act like a dick to you, and stick with 'em. Your confusion seems self-inflicted. (Namecheap actual…

  1) Go to namecheap home-page.
  2) Try to find out how much it costs to *renew* a domain  after the first year.
  3) Realize that they are also not the masters of clarity and transparency.
No domain registrar is willing to compete on price (or premium services) alone. Not one of them is willing to put a simple price table on their front-page, and stick to it. There is always some coupon or bundled offer (can I get a discount if I don't want a SSL cert?) or volume discount, or reduction on the new ".yagni" TLD...

After all that, people just do what you say and "stick with someone who doesn't act like a dick to them". But that doesn't mean that the general confusion isn't there. Quite the contrary: it is working so well that you don't even notice it.

What I want is a domain registrar version of http://prgmr.com/xen/

Re: While we have GoDaddy's attention

#35

Post by dlsspy »

guelo wrote: post #6
dlsspy wrote: post #2

...we've lost our focus on the real problem. This isn't internic. It's just a company in a commodity market whose service and policies people seem to dislike, but are about as far from a monopoly as you can get. They are relevant because we keep talking about them.

GoDaddy, like a bunch of other giant non-monopoly companies such as banks, cable co's, phone companies, etc. steal from their customers with fraudulent nickle and dime charges. Happens all the time and it collectively costs consumers billions of dollars a year. I'm confused by what your objection is with a prominent blogger pointing this out. Should people just keep quiet and let other customers be defrauded?

> Should people just keep quiet and let other customers be defrauded?

No, they should talk the damage SOPA will do and companies that consumers should work with that currently provide positive experience.

Godaddy has had tremendous press over the last few days. All most people know about them now is that they sell domains. Can I buy domains somewhere else? Is there a company better than godaddy? Why is everyone talking about godaddy instead of this other company?

Re: While we have GoDaddy's attention

#36

Post by pbreit »

davewiner wrote: post #21
pbreit wrote: post #18

Would it kill Dave to tell us the name of the add-on service in question?

I linked to it from that piece. Here it is again, to save you the trouble of going back to the post. http://scripting.com/images/2011/10/26/goDaddyConfirmation.g...

My bad.

Re: While we have GoDaddy's attention

#37

Post by pbreit »

pbreit wrote: post #16
thaumaturgy wrote: post #9

(Sorry -- a little bit of crankiness ahead. I'll try to moderate my tone accordingly.) OK, I've flagged this. Not only are the GoDaddy articles on the front page here getting out of hand, but this article adds literally nothing to any discussion anywhere. I'm sure the author is a wonderful and intelligent person, but this particular article is completely useless. In particular, I am completely underwhelmed by anybody…

This is almost as much an indictment on the competition as it is GoDaddy. The fact is, marketing and branding can still sell a lot of product (even if the marketing is goofy and the product is sub-par). It's still not even clear to me which other vendors we should be considering. Namecheap, I guess.

On day 4 or 5 at Namecheap and very unimpressed with just about everything except the pricing is decent. My site has been down for about 12 hours because I had a number of issues trying to get nameservers/DNS configured. Now I've spent a few hours trying to log in to web hosting.

My guess is that all these registrars and discount hosting providers cobble together a variety of third party services, offshore support and end up with a frankenstein customer experience.

Re: While we have GoDaddy's attention

#38

Post by georgieporgie »

davewiner wrote: post #26
georgieporgie wrote: post #25

Earlier quoted context omitted.

"On what planet is a customer, expressing a very clear wish, asking you to do something for them." That doesn't make any sense on its own. Expressing a clear wish for customer service to do something is asking them to do something for you. The preceding two sentences appear to establish that you did ask them to remove it for you: It wasn't so much that I had the charge, but that it was almost impossible to get them t…

Let's say you win and a consensus emerges that "the sentence in question makes no sense." What then?

Are you kidding? I assume you're the author. Why wouldn't you fix it?

Really, how can that sentence possibly make sense as it stands? I tried to provide constructive criticism and received only downvotes and a snide dismissal with no explanation of how it could possibly be correct.

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