I am, for better or worse, a "heavy user" of the McDonald's app. And unfortunately, all this architecture somehow still misses so many usability issues. The most annoying one, is that the app always defaults to the closest location "as the bird flies." Despite the fact that I have "favorited" a different store, and also my last 5 or 10 orders were placed at this favorite store, the app ALWAYS defaults to the first st…
I also use it a lot (I have a disabled kid who went from feeding tube to chicken nuggets and LOST weight, whatever she wants she gets). After you order and drive away, I’ll find the app hours later still tracking me and using GPS. I almost always have to force close the app. Then the next time I use it the previous order won’t have cleared out despite me picking it up, and I’ll have to go in and “cancel” the order. T…
You can do that?? I got an order stuck and did delete and reinstall (clear local data probably would have worked too).
Since then, I try to avoid it getting stuck by making sure the app is frontmost with the screen on while I drive through and away.
Seriously, are you iOS or Android, and where do you cancel an order either way?