Earlier quoted context omitted.
> MFA using an SMS is not secure. Why not? Is it that easy to intercept a SMS or is that just due to poor handling with some providers?
Yes it is. https://blog.mozilla.org/en/internet-culture/mozilla-explain...
SMS has weaknesses. Especially if you are a particularly high-interest target. But the benefit of "everybody already has a phone" is immense and the true recovery mechanism for "oh shit I dropped my phone in the toilet" is valuable. Something like a yubikey is the complete solution to login problems that don't involve malware or some security vuln, but they are an extra thing that people need to buy so the pathway to "everybody uses a yubikey" is a mess.
Both Android and iPhone are now offering similar functionality though phones, which mitigates the "you need to buy a new thing" problem, though it is harder to set up an effective backup here.