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Tell HN: AWS connectivity issues, but health dashboard says everything fine

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Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#41

Earlier quoted context omitted.

Highlight the lack of transparency on reporting outages and that's a start. If your MPLS or ISP provider operated in the save way. The company wouldn't accept it

My company is not going to spend hundreds of thousands of dollars or more, and months or even years of effort, and add additional constraints to the given pool of candidates we are hiring for, to migrate to GCP or Azure or DigitalOcean or Hetzner or wherever is considered more trendy than AWS right now due to "a lack of transparency" lmao. I would look completely incompetent to even suggest the idea to anyone interna…

But your company is willing to accept poor service and as a result spend more money with the same provider to ensure continuity. So essentially you reward Aws hiding their stats. As they can claim high uptime figures and when an outage happens it's the users fault for not spending enough money with them to have many many instances around the availability zones to ensure your covered the Aws mess up. I get it redundancy is needed in systems but lack of proper reporting message users are forced to over spend our of fear. It's a great business model. Hook the clients in with lies and then get them to reward you for hiding facts. Clearly your company has money to burn wasting it like this. Every one knows they lie and are blatant about it why is it tolerated. As I said I don't see other enterprise providers getting away with this kinda behaviour towards clients

Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#42

Earlier quoted context omitted.

Highlight the lack of transparency on reporting outages and that's a start. If your MPLS or ISP provider operated in the save way. The company wouldn't accept it

My company is not going to spend hundreds of thousands of dollars or more, and months or even years of effort, and add additional constraints to the given pool of candidates we are hiring for, to migrate to GCP or Azure or DigitalOcean or Hetzner or wherever is considered more trendy than AWS right now due to "a lack of transparency" lmao. I would look completely incompetent to even suggest the idea to anyone interna…

Your company is hiring and retaining people who can't work with tooling outside Amazon Web Services?

Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#44

Earlier quoted context omitted.

Didn't say you have to go "cloud" rent hardware in a DC and run that yourself. Or use a VPS I mean the cloud is just "Other people's hardware" and I'd thank you to not insult gorillas like that by comparing them to Amazon.

this just bring whole load of new expenses on staffing physical locations creates more problem than it solves

Colocation or especially server rental generally requires no persistent staffing. The datacenter has their own staff for tasks requiring physical intervention, and you have IPMI/iLO access to your servers for doing reboots and similar.

Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#45

Earlier quoted context omitted.

Didn't say you have to go "cloud" rent hardware in a DC and run that yourself. Or use a VPS I mean the cloud is just "Other people's hardware" and I'd thank you to not insult gorillas like that by comparing them to Amazon.

this just bring whole load of new expenses on staffing physical locations creates more problem than it solves

Not really renting from a DC provider means you just run the host yourself they deal with power space cooling etc

Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#46
post #42

Earlier quoted context omitted.

My company is not going to spend hundreds of thousands of dollars or more, and months or even years of effort, and add additional constraints to the given pool of candidates we are hiring for, to migrate to GCP or Azure or DigitalOcean or Hetzner or wherever is considered more trendy than AWS right now due to "a lack of transparency" lmao. I would look completely incompetent to even suggest the idea to anyone interna…

Your company is hiring and retaining people who can't work with tooling outside Amazon Web Services?

Many companies are hiring and retaining specialists in AWS-lock-in-technology, who lack experience with another-cloud-provider-technology, so I don't know what's surprising.

Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#47
post #28

Everyone seems to overlook the point here. That yet again Amazon were slow as hell to be honest with their customers. I get it up down reports help but why do you keep using a service which lies to you about availability. I've read on HN in the past how the dashboard can only be updated to reflect an issue with approval. (Comments section on a similar posting, believe it if you wish). So why not move to a hosting com…

AWS is the 800 pound gorilla in the cloud space. Are any of the other cloud providers better with customer honesty?

I'd ask if there any cloud providers worse with customer honesty instead.

Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#48
About two weeks ago all three of our Aurora DB instances in eu-central-1 suddenly crashed and were offline, to no avail, for almost 55 minutes. Simultaneously we had random network problems going on within our eu-central-1 VPC which we were unable to diagnose. We still don't know what happened because we're not getting any answers to our support request. The AWS health dashboard was all green the entire time. No notifications were sent out.

Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine

#50

Earlier quoted context omitted.

My company is not going to spend hundreds of thousands of dollars or more, and months or even years of effort, and add additional constraints to the given pool of candidates we are hiring for, to migrate to GCP or Azure or DigitalOcean or Hetzner or wherever is considered more trendy than AWS right now due to "a lack of transparency" lmao. I would look completely incompetent to even suggest the idea to anyone interna…

But your company is willing to accept poor service and as a result spend more money with the same provider to ensure continuity. So essentially you reward Aws hiding their stats. As they can claim high uptime figures and when an outage happens it's the users fault for not spending enough money with them to have many many instances around the availability zones to ensure your covered the Aws mess up. I get it redundan…

If you are willing to host your critical infra on some dodgy startup alternative that might go away in 3 months because you refuse to bend on your personal values and separate them from what the typical organization actually cares about, best of luck. I know HN tends to loves the underdog, but there is a time and place for that, and a time and place to accept what you need to do to keep your services online.
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