They've finally updated their status.
12:26 PM PST We are investigating an issue, which may be impacting Internet connectivity between some customer networks and the US-EAST-2 Region.
Tell HN: AWS connectivity issues, but health dashboard says everything fine
21–30 of 67 posts
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#22No post body was provided.
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#23Appears to affect ELBs.
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#24I'm hearing from customers and other employees that our stuff at AWS (us-east-2) is unreachable, but I'm able to get to it all without any issue (via http & ssh). Perhaps there's a problem upstream of AWS that's only affecting some ISPs?
It's only impacting some ISPs. Outage varies by my office locations. At my location, it is out, however I was able to get access via Cloudflare warp VPN.
Edit: Sounds like AT&T
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#25Keep in mind AWS status dashboard solely reflects the product owning managers discretion.
And the number of yellow ("green I" if you're old enough) is definitely a material input to PIP :)
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#26Everyone seems to overlook the point here. That yet again Amazon were slow as hell to be honest with their customers. I get it up down reports help but why do you keep using a service which lies to you about availability. I've read on HN in the past how the dashboard can only be updated to reflect an issue with approval. (Comments section on a similar posting, believe it if you wish).
So why not move to a hosting company that is transparent and open about their status. I'll not make suggestions as I don't want to be accused of trying to shill for a specific provider but there are plenty out there. 45 min to update their public dash is too slow. They either don't care, don't monitor or they are trying to hide their stats for fear Jeff will beat the staff for SLA violations.
If any other provider lied to customers the way AWS does they wouldn't be tolerated why do you tolerate this behaviour from AWS?
Edited to fix auto correct issues
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#27Keep in mind AWS status dashboard solely reflects the product owning managers discretion. And the number of yellow ("green I" if you're old enough) is definitely a material input to PIP :)
Correct. No matter how down AWS is, their status page will only show a disruption if a manager approves showing a disruption. There is nothing automated to display the status, so the status page is mostly worthless except for whatever AWS admits is down.
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#28Everyone seems to overlook the point here. That yet again Amazon were slow as hell to be honest with their customers. I get it up down reports help but why do you keep using a service which lies to you about availability. I've read on HN in the past how the dashboard can only be updated to reflect an issue with approval. (Comments section on a similar posting, believe it if you wish). So why not move to a hosting com…
AWS is the 800 pound gorilla in the cloud space. Are any of the other cloud providers better with customer honesty?
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#29Everyone seems to overlook the point here. That yet again Amazon were slow as hell to be honest with their customers. I get it up down reports help but why do you keep using a service which lies to you about availability. I've read on HN in the past how the dashboard can only be updated to reflect an issue with approval. (Comments section on a similar posting, believe it if you wish). So why not move to a hosting com…
AWS is the 800 pound gorilla in the cloud space. Are any of the other cloud providers better with customer honesty?
Also good luck trying to convince your company to migrate to another cloud provider over, say, implementing multi-region strategy, which you should have been doing in the first place.
Re: Tell HN: AWS connectivity issues, but health dashboard says everything fine
#30Everyone seems to overlook the point here. That yet again Amazon were slow as hell to be honest with their customers. I get it up down reports help but why do you keep using a service which lies to you about availability. I've read on HN in the past how the dashboard can only be updated to reflect an issue with approval. (Comments section on a similar posting, believe it if you wish). So why not move to a hosting com…
AWS is the 800 pound gorilla in the cloud space. Are any of the other cloud providers better with customer honesty?
Didn't say you have to go "cloud" rent hardware in a DC and run that yourself. Or use a VPS I mean the cloud is just "Other people's hardware" and I'd thank you to not insult gorillas like that by comparing them to Amazon.