Please allow third-parties to add server apps to Hetzner! Currently there's like a dozen added by Hetzner (presumably), so many cool ones are missing.
Hetzner continues its growth in the US with a new location
281–290 of 345 posts
Re: Hetzner continues its growth in the US with a new location
#282Earlier quoted context omitted.
High visibility customer support via hacker news is not a feature, it‘s a failure. And those failed communications between provider and customer are why everyone is frustrated with the big corpos (google, cloudflare, stripe, etc.) which Hetzner is apparently bound to become.
Isn't it great that they recognize this failure and are attempting to fix it?
Being the lucky winner of ones complaint being found by personal, C-suite, marketing (Hetzner) or top-engineer (Stripe) accounts on online forums and getting one time only high priority support is not a fix for the systemic failures that led to the complaint.
We recently had a mission- and time-critical issue with play store and our first reaction was to contact our gcp account manager and old google friends because we knew play store communication sucks. It should not be this way.
Re: Hetzner continues its growth in the US with a new location
#283They have extremely impressive prices, but I've always been hesitant to use them for anything important because they've historically been known for very aggressively shutting down your service if their automated systems detect e.g. suspicious traffic. The most recent and egregious example would be banning users who run cryptocurrency-related nodes, even if not mining, despite only mining and similar activities being…
The concern with cryptocurrency-related services is probably more around scamming and illegal business operations than mining as -- as you say -- mining should be relatively easy to detect. I'd say if you want to run gray area services like crypto, porn or gambling, you should probably ensure in advance that the provider is okay with you running your service, not just that they don't explicitly list your use case in…
I'd say that crypto is not exactly gray area. But I am biased.
Re: Hetzner continues its growth in the US with a new location
#284I've always been eager to try out Hetzner as they always come up as a very affordable provider of VPS' and small dedis.
However, whenever I price compare, I always find OVH and Kimsufi far under-price them on small servers.
Am I missing out on a Hetzner product line or are they offering features I'm not getting on OVH?
Re: Hetzner continues its growth in the US with a new location
#285I used to be a Hetzner customer for a few years (2018-2020), one day my card stopped working, while I tried to get a new one I ended up with a 5 EUR invoice, once I got a new card I tried to pay the invoice but they had blocked my account, so I had to transfer the money to their account to pay the invoice, once paid they told me to create a new account, I did and was asked for a picture of my passport after being a customer for years, I stopped trying to use their service at that moment. Now paying twice the price at Linode but at least they only ask for a phone number.
Re: Hetzner continues its growth in the US with a new location
#286Earlier quoted context omitted.
Please do a managed Kubernetes next. I couldn't convince any of our customers to switch to Hetzner because they'd need to do "everything themselves". A managed Kubernetes instance would instantly make Hetzner an alternative for at least 75% of our customers. And honestly it's quite a cheap way to earn a bonus on your server instances. Edit: And if you do manged Kubernetes and managed Kafka Instances the number would…
Kubeone on Hetzner is honestly one of the smoothest non-managed experiences I've ever had with Kubernetes - better than some managed ones. Includes all of the things Hetzner already provides for Kubernetes (so I'm sure they're working on their own) - internal networking support, load balancers, volumes. And you scale worker nodes with a CRD too. https://github.com/kubermatic/kubeone/tree/main/examples/ter...
Hey y'all -- I'm one of the core maintainers for KubeOne. I'm super happy to hear you had an awesome experience!
For folks wanting to learn more, we have this nice getting started tutorial covering all the cloud providers we support including Hetzner: https://docs.kubermatic.com/kubeone/v1.5/tutorials/creating-...
And for folks asking about SLAs, support, and stuff like that, I recommend checking out our KubeOne Managed Offering: https://www.kubermatic.com/products/managed-kubermatic-kuber...
I'm also happy to answer any questions y'all might have. :)
Re: Hetzner continues its growth in the US with a new location
#287Earlier quoted context omitted.
It isn't censorship, it's freedom of association. Any business is free to decide who it does business with, offering trade and services requires consent from two parties, economic transactions are voluntary. Last time I checked sort of a leading principle of the whole cryptocurrency community.
That's not true, a business can't discriminate on race, gender, etc. But crypto ownership is ok. We draw the line at race and gender, but it's not a free for all
Protected class is a meaningless distinction in this context. Hetzner is not checking your tax records to determine if you are a cryptoholder, they are denying a specific transaction based on its nature, not yours.
Re: Hetzner continues its growth in the US with a new location
#288They have extremely impressive prices, but I've always been hesitant to use them for anything important because they've historically been known for very aggressively shutting down your service if their automated systems detect e.g. suspicious traffic. The most recent and egregious example would be banning users who run cryptocurrency-related nodes, even if not mining, despite only mining and similar activities being…
I ran a very busy Tor node (not exit) that was also doing folding at home on the side on their cloud for years. Never have they complained or threatened to shut anything down. I have only good things to say about them
Re: Hetzner continues its growth in the US with a new location
#289Since they are making big moves toward US expansion, one small improvement would be to change the prices on the pricing page to show Dollars instead of Euros, either with a toggle or if my IP is in North America. It's more work for the customer to do price comparison with comparable cloud providers.
Re: Hetzner continues its growth in the US with a new location
#290This is great news. Hetzner is our choice for inexpensive redundancy, especially on non-US soil for data duplication on other continents. They've been very good with us on customer service and their auction prices can't be beaten.
The latency to the EU somewhat stops us using them for production-level work, but this deployment to the US (especially on the West Coast, how lucky) will definitely shift our spend from DigitalOcean (which has been garbage lately both in terms of customer service and product offerings being much worse than advertised) to them.
Hetzner's control panel and automated systems are pretty bad, but that's a small thing when the price is right and customer service is much better than other offerings.
EDIT: I am a consumer of dedicated servers from them only. I don't really believe in cloud-based / AWS-type services for small businesses, and would like to get off most of our VPSes as well.