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Hetzner continues its growth in the US with a new location

hetzner.com

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Re: Hetzner continues its growth in the US with a new location

#141

Post by simplotek »

dtx1 wrote: post #112
Hetzner_OL wrote: post #56

Earlier quoted context omitted.

Thanks so much for the detailed recommendation! We're thrilled that you're with us, that you appreciate our low prices, that you find our Cloud Console pleasant to use, and that our rescale feature helps you grow so easily! --Katie

Please do a managed Kubernetes next. I couldn't convince any of our customers to switch to Hetzner because they'd need to do "everything themselves". A managed Kubernetes instance would instantly make Hetzner an alternative for at least 75% of our customers. And honestly it's quite a cheap way to earn a bonus on your server instances. Edit: And if you do manged Kubernetes and managed Kafka Instances the number would…

> Please do a managed Kubernetes next.

If we're taking requests, I would love a Fargate-like service. It would be absolutely fantastic if Hetzner provided a service where users uploaded a Docker image, and Hetzner took care of handling the networking bits and running it, and gather metrics.

Re: Hetzner continues its growth in the US with a new location

#142

Post by s_dev »

devn0ll wrote: post #125
zelphirkalt wrote: post #15

I hope they created an offspring company with no access to the Hetzner main infrastructure. It would be very inconvenient to lose the "hosted in Germany" - a.k.a. "not accessible data for the US" - aspect in terms of GDPR.

It is because of this, I had to move four of my customers away from Hetzner. Since they just did not want to be in the "sphere of US influence". Choices for EU only companies are getting smaller, and this is a real let-down.

Some choices: https://european-alternatives.eu/category/cloud-computing-pl...

Re: Hetzner continues its growth in the US with a new location

#143

Post by hardwaresofton »

KingOfCoders wrote: post #13

Hetzner customer for 20 (?) years. Wish they would add managed databases to their cloud.

I'm working on this -- it will be a while till I get on Postgres (I really hope that's the managed DB you want), but I'd love to get you on the postgres beta list.

Re: Hetzner continues its growth in the US with a new location

#145

Post by hardwaresofton »

As soon as I saw the "P" in their "guess where we're going" social media post, I was secretly hoping it was PDX!

Hetzner has been my absolute favorite infrastructure/cloud provider to date, it's criminally underrated. They've also got a great list of community tutorials for new sysadmins to peruse[0].

I like Hetzner so much I think it deserves a more varied managed service offering, so I'm building it[0].

[0]: https://community.hetzner.com/tutorials

[1]: https://nimbusws.com

Re: Hetzner continues its growth in the US with a new location

#146

Post by KingOfCoders »

hardwaresofton wrote: post #143
KingOfCoders wrote: post #13

Hetzner customer for 20 (?) years. Wish they would add managed databases to their cloud.

I'm working on this -- it will be a while till I get on Postgres (I really hope that's the managed DB you want), but I'd love to get you on the postgres beta list.

<3 Yes it's Postgres, email should be in the profile, would love to participate.

Re: Hetzner continues its growth in the US with a new location

#147

Post by tgsovlerkhgsel »

They have extremely impressive prices, but I've always been hesitant to use them for anything important because they've historically been known for very aggressively shutting down your service if their automated systems detect e.g. suspicious traffic.

The most recent and egregious example would be banning users who run cryptocurrency-related nodes, even if not mining, despite only mining and similar activities being prohibited in the ToS. Here's a reddit comment from the official account stating that trading is also prohibited: https://old.reddit.com/r/hetzner/comments/wucxs4/is_it_allow...

While banning mining is perfectly understandable (the data centers are likely built around an assumption of normal usage patterns and not 100% CPU 100% of the time, and at least one cryptocurrency is infamous for wearing out SSDs with its mining), banning trading bots, proof of stake, and the operation of nodes for blockchain analysis is extremely surprising, even if you have read the TOS. And like in the earlier cases I've heard about, the servers seem to have been blocked without warning.

Re: Hetzner continues its growth in the US with a new location

#148

Post by KingOfCoders »

senko wrote: post #70
Hetzner_OL wrote: post #35

Earlier quoted context omitted.

Wow! Twenty years in this industry is a lifetime! Thanks so much for supporting us all these years! I will pass on a +1 for you to the dev team about the managed databases. --Katie

+1 on managed DBs. I currently have hybrid DigitalOcean / Hetzner setup to take advantge of load balancer and managed database at DO. If Hetzner provided some of those, I'd gladly switch. I am not managing replicated postgresql myself ever again.

Yes, me too! (DO/H setup)

Re: Hetzner continues its growth in the US with a new location

#149

Post by hardwaresofton »

dtx1 wrote: post #132
rmoriz wrote: post #130

Earlier quoted context omitted.

Managed k8s also requires stateful services like storage, database and ingress/LB which I recommended Hetzner to build like 8 years ago (community). Proof: https://forum.hetzner.com/index.php?thread/21421-docker-cont...

Hetzner S3 Storage would be great. I know Hetzner is slow moving when it comes to Software but it's so obvious that they would have explosive growth if they did that and most of it is available as FOSS Software already

So I'm working on adding this on top of Hetzner -- it's service #2 and the beta should be out by the end of the month (Redis is first!) -- if you'd be willing to beta test I'd love to have you try it.

You can find the link in my profile or here[0]

[0]: https://nimbusws.com

Re: Hetzner continues its growth in the US with a new location

#150

Post by spaniard89277 »

Traubenfuchs wrote: post #119
Hetzner_OL wrote: post #29

Earlier quoted context omitted.

Perhaps you could give me a ticket number (or the latest ticket number) about this issue, and I can ask a team member to review it for you. Or, you can send the ticket number directly to marketing@hetzner.com with a link to this page, and I can do the same thing. --Katie

High visibility customer support via hacker news is not a feature, it‘s a failure. And those failed communications between provider and customer are why everyone is frustrated with the big corpos (google, cloudflare, stripe, etc.) which Hetzner is apparently bound to become.

Support is a very hard issue to solve when you have volume. It doesn't help that 99.9% companies regard support as a cost center so salaries are low and there's a lot of churn and disregard for supportpeople tools.
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