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Hetzner continues its growth in the US with a new location

hetzner.com

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Re: Hetzner continues its growth in the US with a new location

#81

Post by PaulKeeble »

holoduke wrote: post #23

I am running a cluster of machines at Hetzner for years. Generally i am satisfied, but i like to share some bad experiences which took a month to fix. At some point some of my servers were facing random cpu stalls mostly at occuring midnight. I spend hours and nights to find out the cause. But i wasnt able to find it. Tracing the issue resulting in different causes everytime. After I contacted the Hetzner support tea…

I had a weird performance issues on Hetzner virtual machines where network bandwidth would drop to 50mbit/s like it was being throttled. My application had a tendency to use very little bandwidth most of the time but when updates were available we needed 10-40GB in a day or so and I always suspected we were getting throttled but support never admitted it. On average we were below their resource limits but clearly at times we were above the average. Support was pretty dismissive and arrogant and I don't regret moving off to netcup who in comparison the experience has been flawless.

Re: Hetzner continues its growth in the US with a new location

#82

Post by PaywallBuster »

codethief wrote: post #66
q-base wrote: post #30

Earlier quoted context omitted.

To the best of my knowledge, this is already too late. I remember reading through their FAQ and seeing that hence they now have a US-based owner, they are then within reach of US 3-letter agencies.

Hetzner Online GmbH and Hetzner Cloud GmbH are fully owned (resp. majority-owned) by ENSoXX Holding AG of which Martin Hetzner is the CEO and which seems to be the parent company[0]. I cannot find any indication in the publicly available documents that any US company (or any other company for that matter) holds more than a 25% share in ENSoXX Holding AG. (25% is the reporting threshold.) In the 2022 annual financial…

Quite impressive the numbers they're doing

78M profit on 290M revenue

(See [0] above)

_ edited figures _

Re: Hetzner continues its growth in the US with a new location

#83

Post by q-base »

cstpdk wrote: post #55
q-base wrote: post #46

Earlier quoted context omitted.

From here: https://docs.hetzner.com/general/general-terms-and-condition... Conclusion: In summary, you as a customer do have influence - to a certain extent - on shaping who has access to the data on your servers. EU and US authorities do have to follow the laws and legal procedures in requesting data. However, this may give you a false sense of security since some authorities have been known to stretch or violate ag…

The content of that link sounds fine in terms of GDPR if one only uses the EU servers. Am I missing something?

I read it differently, especially in light of Schrems II. EU-datacenters from any of the big US-based providers does not automatically make you comply either.

Re: Hetzner continues its growth in the US with a new location

#84

Post by nextstepguy »

Kiro wrote: post #58
sph wrote: post #41

Earlier quoted context omitted.

> I solved the issue by creating servers in a different zone. Exact copies of the so called faulty ones.

Considering the issue didn't start happening immediately the previous times I don't see why we can presume it won't start happening again this time.

No post body was provided.

Re: Hetzner continues its growth in the US with a new location

#85

Post by zelphirkalt »

shafyy wrote: post #51
q-base wrote: post #46

Earlier quoted context omitted.

From here: https://docs.hetzner.com/general/general-terms-and-condition... Conclusion: In summary, you as a customer do have influence - to a certain extent - on shaping who has access to the data on your servers. EU and US authorities do have to follow the laws and legal procedures in requesting data. However, this may give you a false sense of security since some authorities have been known to stretch or violate ag…

Ok, but: "US authorities do not have direct access to your server or its content in the EU. US authorities have to comply with the regulations of the EU legislation.". So, because Hetzner is not owned by a US company, stuff like the CLOUD act doesn't apply to them. So, if you have a contract with the German entity of Hetzner and use a German server, you should be fine in terms of GDPR.

But what does "direct" mean here? Indirect could still be ordering them to give US authorities data and to keep silent about being ordered. Maybe (hopefully) that would be against EU regulations?

Re: Hetzner continues its growth in the US with a new location

#86

Post by perihelions »

crote wrote: post #60

When I was moving my server to a new hoster Hetzner was on the top of the list, but they refused me as a customer. As it was going to host (among other things) my mail server, I could not use my primary (self-hosted) email address - because that's asking for trouble if I ever run into issues. It seems using Protonmail triggered something on their side. They asked me for a copy of my ID card, which I happily provided.…

- "They asked me for a copy of my ID card,"

That's their courteous treatment. They asked me to consent to an AI scanning my face!

edit: Specifically with this startup,

https://www.idenfy.com/identity-verification-service/

Re: Hetzner continues its growth in the US with a new location

#87

Post by hardware2win »

nextstepguy wrote: post #84
Kiro wrote: post #58

Earlier quoted context omitted.

Considering the issue didn't start happening immediately the previous times I don't see why we can presume it won't start happening again this time.

Quoted post unavailable.

What even is this approach?

Re: Hetzner continues its growth in the US with a new location

#88

Post by raphaelj »

KingOfCoders wrote: post #13

Hetzner customer for 20 (?) years. Wish they would add managed databases to their cloud.

Scaleway has a similar pricing for VMs and dedicated, while providing additional managed services: https://www.scaleway.com

I've been there for 2y, pretty happy with them so far.

Re: Hetzner continues its growth in the US with a new location

#89

Post by codethief »

PaywallBuster wrote: post #82
codethief wrote: post #66

Earlier quoted context omitted.

Hetzner Online GmbH and Hetzner Cloud GmbH are fully owned (resp. majority-owned) by ENSoXX Holding AG of which Martin Hetzner is the CEO and which seems to be the parent company[0]. I cannot find any indication in the publicly available documents that any US company (or any other company for that matter) holds more than a 25% share in ENSoXX Holding AG. (25% is the reporting threshold.) In the 2022 annual financial…

Quite impressive the numbers they're doing 78M profit on 290M revenue (See [0] above) _ edited figures _

I see 78M on 290M EUR but yeah, still very impressive!

Re: Hetzner continues its growth in the US with a new location

#90

Post by yread »

PaywallBuster wrote: post #82
codethief wrote: post #66

Earlier quoted context omitted.

Hetzner Online GmbH and Hetzner Cloud GmbH are fully owned (resp. majority-owned) by ENSoXX Holding AG of which Martin Hetzner is the CEO and which seems to be the parent company[0]. I cannot find any indication in the publicly available documents that any US company (or any other company for that matter) holds more than a 25% share in ENSoXX Holding AG. (25% is the reporting threshold.) In the 2022 annual financial…

Quite impressive the numbers they're doing 78M profit on 290M revenue (See [0] above) _ edited figures _

It's insane that they are so cheap and they could still have a third lower prices and not lose money somehow
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