Glad they're changing: the homegrown Calmail system had ~5 consecutive days of downtime this November alone.
UC Berkeley chooses Google apps over office 365 based on this analysis
11–20 of 61 posts
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#12The report says this: Limitation of Liability: "Google does not limit their liability in regards to its confidentiality obligations and includes Customer Data in definition of Confidential Information. Google is responsible for any actions of its employees and agents." "Microsoft caps its liability for "free" services at $5K including any damages related to Institution Data short of Gross Negligence or Willful Miscon…
Just by the URL, that's probably the agreement between the end user (the student) and Google, not the Apps customer (the school) and Google.
http://www.google.com/apps/intl/en/terms/education_terms.htm...
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#13The report says this: Limitation of Liability: "Google does not limit their liability in regards to its confidentiality obligations and includes Customer Data in definition of Confidential Information. Google is responsible for any actions of its employees and agents." "Microsoft caps its liability for "free" services at $5K including any damages related to Institution Data short of Gross Negligence or Willful Miscon…
Yes, I think you're looking at the wrong terms of service; you're looking at their ordinary end user terms of service, not their educational terms of service. The educational terms of service, http://www.google.com/apps/intl/en/terms/education_terms.htm... say:
> 12.2 Limitation on Amount of Liability. NEITHER PARTY MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR MORE THAN THE AMOUNT PAID BY CUSTOMER TO GOOGLE DURING THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY. > 12.3 Exceptions to Limitations. These limitations of liability apply to the fullest extent permitted by applicable law, but do not apply to breaches of confidentiality obligations, violations of a party’s Intellectual Property Rights by the other party, or indemnification obligations.
So, they put a cap on liability of how much they've been paid in the past year (which in most cases for their educational program is nothing), but do not limit liability for breaches of confidentiality obligations.
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#14Earlier quoted context omitted.
Does Google really make its employees depend on Gmail and Gcal?
Yes, they do. But that shouldn't be surprising.
Well, I mean I know they are Google and all- but I can't imagine Gmail and Gcal supporting a corporate user very effectively. I use it for my personal stuff, but I am extremely appreciative of Exchange at work.
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#15I am surprised they haven't evaluated the office apps that are associated with the suits. As a long time Google Docs user, I was stunned by how superior the online version of Excel is to Google's offering.
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#16The report says this: Limitation of Liability: "Google does not limit their liability in regards to its confidentiality obligations and includes Customer Data in definition of Confidential Information. Google is responsible for any actions of its employees and agents." "Microsoft caps its liability for "free" services at $5K including any damages related to Institution Data short of Gross Negligence or Willful Miscon…
Yes, I think you're looking at the wrong terms of service; you're looking at their ordinary end user terms of service, not their educational terms of service. The educational terms of service, http://www.google.com/apps/intl/en/terms/education_terms.htm... say: > 12.2 Limitation on Amount of Liability. NEITHER PARTY MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR MORE THAN THE AMOUNT PAID BY CUSTOMER TO GOOGLE DURING THE…
I wonder if UC Berkeley is confusing "confidential obligations" with "confidential data".
It doesn't seem like google is saying, "if we lose an email, and it costs you a million dollars, we're liable for it".
From this section: "Confidential Information.
5.1 Obligations. Each party will: (a) protect the other party’s Confidential Information with the same standard of care it uses to protect its own Confidential Information; and (b) not disclose the Confidential Information, except to Affiliates, employees and agents who need to know it and who have agreed in writing to keep it confidential. Each party (and any Affiliates, employees and agents to whom it has disclosed Confidential Information) may use Confidential Information only to exercise rights and fulfill its obligations under this Agreement, while using reasonable care to protect it. Each party is responsible for any actions of its Affiliates, employees and agents in violation of this Section.
5.2 Exceptions. Confidential Information does not include information that: (a) the recipient of the Confidential Information already knew; (b) becomes public through no fault of the recipient; (c) was independently developed by the recipient; or (d) was rightfully given to the recipient by another party. "
It sounds like what Google is really saying is, "If we make some kind of secret deal with your organization, you better protect that secrecy as well as you protect all of your confidential information, or there is no limit to how much we can sue you for the breach."
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#17I think they got it wrong, Google offerings SUCK (REALLY BAD) when it comes to collaboration. In a large organization like UCB, I wonder why they don't use any collab tools?
"Both Google/Microsoft offerings were NOT reviewed"
"These applications were not extensively reviewed during this process, but are already used in other departments for teaching and learning purposes."
"Office 365 comes with its Office online apps and the option of deploying SharePoint Online and Lync* (which were not reviewed)."
I want white-boarding in GMAIL!!!
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#18I am surprised they haven't evaluated the office apps that are associated with the suits. As a long time Google Docs user, I was stunned by how superior the online version of Excel is to Google's offering.
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Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#19This should teach you: "do an analysis before choosing" ;)
Re: UC Berkeley chooses Google apps over office 365 based on this analysis
#20Earlier quoted context omitted.
Yes, they do. But that shouldn't be surprising.
Well, I mean I know they are Google and all- but I can't imagine Gmail and Gcal supporting a corporate user very effectively. I use it for my personal stuff, but I am extremely appreciative of Exchange at work.
Calendar seems to have a similar featureset to that of Outlook. You can put appointments on other people's calendars and you can schedule rooms, anyway. And, at Google, the conference rooms have motion sensors that allow the room reservation system to "garbage collect" unused rooms. (You also get an LED indication of whether or not you'll be running into someone else's time if your meeting runs late. Gotta love the hardware support!)