Years ago I worked with a guy who used to sell computer equipment to businesses. He told me that when he went to different divisions in each company, they all had org/structure charts somewhere around the office. And in every one of them, their section was in the middle and everybody else was serviced by them. No matter what you did, you were the center of the universe to you. Likewise, I've had experience building a…
> They are becoming the center of the information universe to their customers. This is not a good thing. Why isn't it?
Then, if the company decides to sell your information, lose it, etc., it's too easy, and you're left empty-handed.
However, I think that if that 1 service makes it possible for you to backup all your information and allows you to remove all the information from their service if you want to, then it shouldn't be a problem... but I might be underplaying their argument...