I would love to see a similar paper by the Windows 11 design team. The 95 group seemed to be very responsive to how users were using or failing to use the OS. I've been on Win11 for a few months, and I'm confused who these changes are for. It could be that the Eternal September means things have to be dumbed down and locked down, catering to the least capable users. Or maybe design decisions are being made at a highe…
The crazy thing is that Windows touch-screen users are a tiny minority of all Windows users, and will remain so for the foreseeable future (if not forever). Yet a lot of the design compromises since Windows 8 making things worse for non-touch users are made for the single reason of catering to touch screens.