Live data from Hacker News

Issue dialing 911 on Google Pixel 6 cell phones

actionnewsjax.com

131–140 of 265 posts

Re: Issue dialing 911 on Google Pixel 6 cell phones

#131
Maybe this is a 'straw man', but this is what I refer to when I say I prefer iPhones for their reliability and stability, or at least what I perceive to be more reliable than most android phones. The closest issue I can recall on iPhone was that issue where saying some nonsense to siri caused an erroneous dialing of 911.

I get it, this is sorta a one off thing, but it irks me when super basic functionality of the phone is unstable, such as making a literal phone call.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#132
As an end user today with a Pixel 6, what am I supposed to do if I can't rely on them to get this right? I NEED 999 to work. If not for me, then the people around me. Am I supposed to go and ring 999 to test it after every major update until Google gives an actual statement on the condition of their shitty product that has failed the most important use-case? That doesn't scale and if nothing else, Google should understand a scaling problem...

Re: Issue dialing 911 on Google Pixel 6 cell phones

#133

On my pixel 4 it failed to call 911 when i needed it once. The phone literally crashed and hung up. But here you know what worked really well? Google tracking me all over the Internet… that never once failed!

Well, I'm being pedantic but how do you know Google tracking never once failed? It could fail 50 times a day in strange circumstances but work just often enough to keep the approximate trail without you being aware. In fact, I'm nearly certain that just due to the ubiquity of Googles tracking, it's vastly more likely to break than the phone services. Now, each of these have very different meanings and severity and all concern is certainly warranted but if you do, I would be interested in how you're tracking google's tracking

Re: Issue dialing 911 on Google Pixel 6 cell phones

#134

Earlier quoted context omitted.

That would be a passion project. I find it hard to conceive of Teams as a passion project, except possibly by people who have a passion for hating the world.

If Microsoft has a penchant for hiring people passionate about hating the world that would explain a lot of their software over the years.

or if something about working at MS instills in people a passion for hating the world...

Re: Issue dialing 911 on Google Pixel 6 cell phones

#135

This article, dating back to January, lays it out pretty clearly: https://arstechnica.com/gadgets/2022/01/google-fixes-nightma... > If you're logged out, launching Microsoft Teams 10 times will result in 10 duplicate PhoneAccounts from Teams clogging your phone. Teams shouldn't do this, and Microsoft's update stopped Teams from doing this, but a bunch of duplicate PhoneAccounts also shouldn't be enough to bring Andro…

Bugs like these can arise from using unsigned values as intermediate results in a computation. Just because the source and dest values are positive integers doesn't mean that results don't go briefly negative.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#136
post #65

Earlier quoted context omitted.

It's not $1000 anymore but you can still buy "brand new" Pixel 6 in retail stores in EU.

We don't call 911.

Which leads to a different problem, because at least a few Android versions ago (or maybe even today?), the emergency call dialler didn't necessarily recognise all the different country-specific emergency numbers. E.g. in Germany the European standard of 112 is only natively used for fire brigade and ambulance, whereas the police's native emergency number is 110 – but you couldn't dial the latter from the lockscreen without unlocking your phone.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#137
post #65

Earlier quoted context omitted.

It's not $1000 anymore but you can still buy "brand new" Pixel 6 in retail stores in EU.

We don't call 911.

From a mobile, you can. And anyways, I would actually be even less confident that Google correctly implemented 112 support than 911.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#138
post #96

Ah yes... the yearly pixel/nexus emergency call bug. I would say it's a total shame for Google that they really have repeating probably life threatening bugs in their phones but they don't seem to care at all.

Google's reply to the reporter in the story says it all: We don't have any comment to provide. They do not care, people need to stop trusting their lives to this company.

Oh come on. "No comment" is always what a company says in a situation like this, where saying anything else might hurt them in a future lawsuit. It doesn't mean they don't care, it means they have lawyers with the bare minimum level of competency.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#139
Frankly, that this situation happened at all is outrageous and certifying bodies should take steps to ensure it's no longer possible for it to happen.

The solution is to mandate that emergency numbers be hardwired into phones and thus their operation could not be overwritten by any software whether it be the phone's operating system or any user app.

Moreover, it would make sense for all phones, irrespective of country of origin, to include emergency numbers from all countries, i.e: 911, 112, 000 and any others I'm not aware of. Moreover, all emergency numbers should work—that is no matter what emergency number is dialed it still should connect to the local emergency number.

This is important because tourists/travelers in a different country may be unaware of the emergency number for the country they are visiting. Whilst roaming, the phone would recognize its location by actual location and the carrier its connected to and it would dial the correct number even when the user dials his/her home emergency number.

This is not just a nice hypothetical, there have been multiple instances of US citizens visiting Australia where I am and dialing 911 in an emergency and failing to connect with the local one. Here, as in Europe, the mobile number is 112 and the landline one 000.

Why this wasn't a part of the original ITU 'G' roaming specs is anyone's guess but it's an obvious and very dumb omission.

Re: Issue dialing 911 on Google Pixel 6 cell phones

#140
post #85
post #64

Earlier quoted context omitted.

It's not like months-long delays to get security updates isn't also incredibly dangerous.

Life safety dangerous is different than "malware steals your nudes" dangerous.

Not always. Major data security issues can be life-threatening for people who are in a vulnerable position.
Post reply on HN