Earlier quoted context omitted.
The Steam brand and mindshare is second to none in my experience. My tweener kids will preference Steam over all other platforms. They would rather buy/re-buy, or pay more for a game on Steam than use another game launcher. Their are games that are free to play with Xbox game pass, but they would rather buy and play them under Steam. They have negative views on Epic, Ubisoft and so on. Blizzard/Battle.net aren't even…
> The Steam brand and mindshare is second to none in my experience. They've certainly come a long way. I remember when they first tied the release of CounterStrike to installing Steam (CS 1.6, 2002), and that was not received well. Online auth was spotty. People were not happy about having this extra software hogging their memory. But Valve steadily improved it, and made a worthwhile value proposition. It's worth com…
Valve actively encourages talking to customers and helping them out.
(I've worked in both places. It's night and day in that respect).