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Ask HN: Starlink Signup failed, no recourse
31–40 of 89 posts
Re: Ask HN: Starlink Signup failed, no recourse
#32Stop giving money to Elon Musk and his projects.
Worse, it seems I'll have to pay him twice, at least initially, to get this solved.
I'll be living and working in Africa soon, from a van. Starlink is operational in only a few countries but in 2023 it'll be about half. To me it's a life-saver, and I suppose it is for Africa.
Yeah, regarding Musk, we are witnessing the birth of something the world hasn't seen before. Literally out of this world. Something people could righteously get nervous about.
Re: Ask HN: Starlink Signup failed, no recourse
#33How you treat your customers reflects company values, and company values reflect leadership's values.
Re: Ask HN: Starlink Signup failed, no recourse
#34How you treat your customers reflects company values, and company values reflect leadership's values.
On the other hand, one off anecdotes does not a company standard make. You can find plentiful anecdotes on the starlink subreddit of people talking about how they got responses within only a couple hours of submitting a request as well.
Also it's possible this person didn't even buy the service, as they say they got it without a credit card, but the service requires you to use a credit card to buy it.
Edit: It may be the norm in Europe to pay by bank details but the Starlink site does not allow you to pay by bank details, unless you can show that you can somehow there with a screenshot.
Re: Ask HN: Starlink Signup failed, no recourse
#35Contact your bank immediately to start the process to get your funds back
Sometimes these claims are limited in time by a number of days (like 30) so get it on it straight away!
Re: Ask HN: Starlink Signup failed, no recourse
#36Earlier quoted context omitted.
Paying with a credit card is so massively convenient for this reason. Keep your debit cards far far away from the internet.
Still it does not always work. On faux webshops you can be tricked into making a fund transfer, while you think you are paying for goods. This is a common scam as chargebacks do not work on fund transfers! Actually following the papertrail and disconnecting the fund transfer shops for helping the scammers is not done, so they can go on with impunity.
How do you do a fund transfer without a bank account number?
Re: Ask HN: Starlink Signup failed, no recourse
#37Earlier quoted context omitted.
Posted as: https://www.reddit.com/r/Starlink/comments/z07m2v/paid_for_s...
Did you delete the post or did mods delete it?
It seems to be visible now. Traffic/trolling-heavy subreddits usually enable automoderation which removes posts submitted by users who are new to the site or have low karma.
Re: Ask HN: Starlink Signup failed, no recourse
#38Earlier quoted context omitted.
Posted as: https://www.reddit.com/r/Starlink/comments/z07m2v/paid_for_s...
Did you delete the post or did mods delete it?
I deleted the original post. I'd used an account the browser had remembered, but then I discovered the email behind it was no longer valid and I could not update it. Hence I reposted in the above link.
Re: Ask HN: Starlink Signup failed, no recourse
#39How you treat your customers reflects company values, and company values reflect leadership's values.
On the other hand, one off anecdotes does not a company standard make. You can find plentiful anecdotes on the starlink subreddit of people talking about how they got responses within only a couple hours of submitting a request as well. Also it's possible this person didn't even buy the service, as they say they got it without a credit card, but the service requires you to use a credit card to buy it. Edit: It may be…
> the service requires you to use a credit card to buy it.
Incorrect. This is Europe and direct payment is the norm.
Edit: the downvoters never heard of Sofort, Bancontact and iDeal. Here's Starlink accepting Sofort: https://hackmd.io/So0zZS9DS9OCKOzWA7RALw
Re: Ask HN: Starlink Signup failed, no recourse
#40Contact your bank immediately to start the process to get your funds back Sometimes these claims are limited in time by a number of days (like 30) so get it on it straight away!
I'll try.