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Ask HN: Starlink Signup failed, no recourse

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Re: Ask HN: Starlink Signup failed, no recourse

#21
post #17

Earlier quoted context omitted.

Forgiven, as you are correct to check this off, as I forgot to mention I had done this already. Nevertheless I've filled in both my phone and email again. Didn't detect a response.

Are you sure you were using the real site when doing the initial signup, and didn’t actually use a scam site?

I'm pretty sure I did. I do have a payment to "Starlink Internet Services Limited", but I don't know the IBAN.

Edit, the IBAN is: DE47 2022 0800 0092 9273 61

Re: Ask HN: Starlink Signup failed, no recourse

#22
This kind of sounds normal for starlink. Do you know any neighbors, etc with an account? They might be able to file a ticket.

Alternatively, call the bank, claw the money back, and use a different email/phone to establish a new account.

Their might be an address you could contact (they have to have one on file for lawsuits, etc).

Re: Ask HN: Starlink Signup failed, no recourse

#23
post #15

Quoted post unavailable.

It was meant as a factual description. I'm open for suggestions to word this differently.

Regardless, this is not meant as Starlink bashing, this is a process somehow failing.

Edit: you are right, the word "scam" is used too often. As a start I changed the title.

Re: Ask HN: Starlink Signup failed, no recourse

#24
post #22

This kind of sounds normal for starlink. Do you know any neighbors, etc with an account? They might be able to file a ticket. Alternatively, call the bank, claw the money back, and use a different email/phone to establish a new account. Their might be an address you could contact (they have to have one on file for lawsuits, etc).

Unfortunately I don't know someone with an account.

I think a second try could work. But I'm not in a position to do so yet.

2 good suggestions.

Re: Ask HN: Starlink Signup failed, no recourse

#26
post #17

Earlier quoted context omitted.

Are you sure you were using the real site when doing the initial signup, and didn’t actually use a scam site?

I'm pretty sure I did. I do have a payment to "Starlink Internet Services Limited", but I don't know the IBAN. Edit, the IBAN is: DE47 2022 0800 0092 9273 61

That’s good news.
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