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Ask HN: Why do some people not communicate clearly?

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251–260 of 372 posts

Re: Ask HN: Why do some people not communicate clearly?

#251

Lots of people are afraid to say "I don't know" in my experience. Although, sometimes people ask me a question where I have to work out in my head what the answer is and it feels weird to sit there in silence for 15 seconds as I do so.

I find myself often explaining that I need to think about something for a moment, and then often coming to the conclusion that I need to think outside of the conversation and telling them that. Because the conversation stream is a drag on the thinking process.

Re: Ask HN: Why do some people not communicate clearly?

#252

The words “yes” and “no” are way undervalued as appropriate responses to a question. Me (manager): “Hey Bob, did you and the other team figure out a solution for the problem you mentioned last week?” Bob: “Well, we had a couple of long meetings and went through a lot of issues.” Me: “Great. Did you come to a conclusion?” Bob: “Well, there was a lot of disagreement at first, that’s why we spent longer than we intended…

As a manager, this is actually a good response. It gives me insight into what's causing problems for my reports.

Sometimes. Now consider when this individual cannot ever reply directly to any question in any forum, and you even get complaints from other teams that every meeting is like pulling teeth.

“Bob, did you deploy your API to stage yet so we can start experimenting with it?”

“Well, this version isn’t final yet… there’s a few things I might want to do differently. It won’t be deployed to production for at least another 2 weeks. The whole thing is actually a lot trickier than it seems…”

“Bob, is this on stage or not?”

“Oh, yes”

Re: Ask HN: Why do some people not communicate clearly?

#253
post #43

Earlier quoted context omitted.

It was a pretty clear rant. Missing a word is not exclusive of clear communication.

They could have settled down, collected their thoughts. This “rant” literally provides evidence the poster is a crappy communicator. Are we sure they’re not blaming everyone else out of frustration with their own shortcomings? I suggest they read some Camus and consider in a relative world not everyone is composed of the same statefulness they are.

Ranting isn't inherently bad or good communication, whether or not you like the rant. I believe the thing the op is talking about is really incompetent communication that you see all the time in tech e.g., far worse than you're thinking you see here.

Re: Ask HN: Why do some people not communicate clearly?

#254
post #210

I dunno what’s up with these Ask HNs which are utterly transparent humblebrags but in this case, chances are what you think is clear communication lacks a lot of context and nuance, and despite obviously feeling superior to them, you’re missing or ignoring important information that people want you to possess.

And yet some people just can’t communicate well with any of their co-workers, and that’s what we’re discussing here.

Your comments elsethread are further examples of someone ignoring (and apparently attempting to throw under the bus) co-workers who are trying to provide important, actionable context.

Re: Ask HN: Why do some people not communicate clearly?

#255
post #244
post #223

A crucial point not mentioned yet: cross cultural issues. In an American culture, it is "self-evident" that clear communication is about being direct and to the point. But this is far from universal. More generally, western cultures tend to conflate earnest and truth. "Telling it like it is" is valued. We don't realize our own "phoniness". I have witnessed countless times people hitting a wall in meetings and other s…

Hm. I am an American, but maybe that American optimism stuff explains some friction I have had at work. I find that being optimistic when important things aren't working is stupid and increases risk.

Us frenchmen, on a world scale, tend to be direct, realist and pessimist. So american optimism is really jarring at first until you get used to it.

Re: Ask HN: Why do some people not communicate clearly?

#256
Without a specific example its hard to pin point why your conversations are like this, but what works for me is giving the other person a "conversational framework" in which to fill out information, and giving reasons why that information will have influence on your mental model.

But imprecise communication is something you'll have to get used to if you want to do important work. The most precise communication you will find are in higher level math textbooks, where the proofs rely on predetermined axioms and careful logic (and when proved these statements are called "trivial"). Issues in the real world are built on top of imperfect information.

Reminds me of a Feynman quote on what makes a topic that we can have a discussion on:

"We can talk about the weather; we can talk about social problems; we can talk about psychology; we can talk about international finance–gold transfers we can't talk about, because those are understood–so it's the subject that nobody knows anything about that we can all talk about!”

Re: Ask HN: Why do some people not communicate clearly?

#257
post #210

I dunno what’s up with these Ask HNs which are utterly transparent humblebrags but in this case, chances are what you think is clear communication lacks a lot of context and nuance, and despite obviously feeling superior to them, you’re missing or ignoring important information that people want you to possess.

This. I've seen to many times how some people ask direct question which doesn't have simple answer. So they instead get answer with some context, questions and conditional statements.

It happens often when question goes through 'occupation boundaries'. Eg you are manager (judging by 'my experience is with SWEs') and you ask 'simple' direct question from swe "can you implement this feature". And instead you get wall of text. Which might be frustrating, but is it SWE to blame?

Re: Ask HN: Why do some people not communicate clearly?

#258
post #244
post #223

A crucial point not mentioned yet: cross cultural issues. In an American culture, it is "self-evident" that clear communication is about being direct and to the point. But this is far from universal. More generally, western cultures tend to conflate earnest and truth. "Telling it like it is" is valued. We don't realize our own "phoniness". I have witnessed countless times people hitting a wall in meetings and other s…

Hm. I am an American, but maybe that American optimism stuff explains some friction I have had at work. I find that being optimistic when important things aren't working is stupid and increases risk.

I think an optimistic look at important things being broken is that you have an opportunity to learn more about those things, and make changes both to fix it and avoid the same problem again.

Re: Ask HN: Why do some people not communicate clearly?

#259
It is not inentional. I disagree with otherw saying it is cultural as well.

It is a combination of personality and the persons understanding of the topic.

It boils down to you yourself not communicating your intention in the conversation a lot of times. You can say "java is a poor choice because of gc", do you want to talk about langauges in general, are you looking for them to relate to you on your experience with java, are you trying to get better context about why the person wants to use java? Are you mentioning that because you want to get to know the person better and that was your ice breaker?

Understand that other people live in a completely different world in their minds than your own. Being clear and direct is not enough, being specific might also be required which means saying obvious intentions and meanings out loud.

Re: Ask HN: Why do some people not communicate clearly?

#260

Lots of people are afraid to say "I don't know" in my experience. Although, sometimes people ask me a question where I have to work out in my head what the answer is and it feels weird to sit there in silence for 15 seconds as I do so.

> Although, sometimes people ask me a question where I have to work out in my head what the answer is and it feels weird to sit there in silence for 15 seconds as I do so. I've had to train myself to actually respond in this situations "let me think about that for a second". Because although the silence is awkward it is way better than rambling off and getting something wrong or having someone interrupt your train of…

> I've also found it helps if you make really exaggerated "thinking gestures" (look up with a very quizzical expression on your face, tap your had, stroke your chin, etc.).

A human loading indicator.

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