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Ask HN: Why do some people not communicate clearly?

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Re: Ask HN: Why do some people not communicate clearly?

#181
Communication skills are hard, and just speaking your own ideas in a way you think is clear isn't enough for effective communication. Learning to manage conversations, bring things back to a focus when they wander, and work on understanding the person you're communicating with to help keep conversations focused is a part of becoming a senior software engineer.

Re: Ask HN: Why do some people not communicate clearly?

#182

If you understand human minds through the perspective of electricity flowing through branching webs of neurons, it helps you understand why different people have different methods of communication. Some people's neurons are organized such that topics of information are tightly bound without reaching too far into adjacent topics. Other people's neurons are broadly organized with topics of information overlapping. Neit…

There is a certain tension between depth and breadth of focus.

Trying to do both simultaneously is very difficult -- especially if some parties are focused on depth while others are focused on breadth while trying to communicate on the same level.

Re: Ask HN: Why do some people not communicate clearly?

#183

I notice that when people don't have a clear answer to a question they will talk more than if they know the answer. To me, it seems that some people get anxious of not knowing the answer that they prefer to say something rather than nothing. For the train of thought, this one sometimes happens to me, specially when brain-storming ideas or when I'm thinking about second or third order consequences to the "thing" we ar…

This is the case for me - if I don't have a clear answer, I notice myself ranting. I have made it a point to just tell people "I don't know the answer, but we can try talking through it or I can do some research and get back to you" to address this.

The other thing I run into is outright not having the wherewithal to communicate clearly - either I am tired, distracted, or just can't recall the right words - aka a communication issue. And that's not to mention people who have outright communication problems - shyness, speech impediments, psychological issues, etc.

In short, speaking clearly and concisely is a luxury of precise knowledge and excellent communication skills, as well as an absence of ulterior motives - to vent, to make yourself seem smarter than you are, just to have a conversation partner, etc. To be honest, this thread is a great reminder to stay on topic.

Re: Ask HN: Why do some people not communicate clearly?

#184
post #126

Maybe they do communicate clearly, but from their perspective you are the one who's just not getting what they mean, despite they expressed it in concise, elegant way. People are coming from various cultures and backgrounds, you should accept that it means that communication style can be very different. In all cases, be patient and ask questions till you are satisfied.

This is almost always incorrect. Many (most) people objectively are bad at communication. If you cannot make your point of view clear to anyone but yourself, you are bad at communication.

We don't know if others are having a good or hard time understanding the ones he/she considers bad communicators.

But yeah, most people could use some polishing their skills on this front.

Re: Ask HN: Why do some people not communicate clearly?

#185
My experience:

    - don't directly address the point of your question / provide a much complex answer (or even worse, a non-answer) to a simple question
Those that are savvier have a point they're trying to get across, not addressed by your question. A common tactic is to ignore the question being asked and give the answer to the question you wished you were asked. Most interviewers let this go, so people do it all the time.

    - don't stay focused to the point of the discussion
A lot of people have pet topics that they have knee jerk reactions to. So even if it's not the point, just mentioning the pet topic will make people want to pipe up, even if it's not the point. It's an emotional reaction.

Also, I find most people don't really listen. Their head is full of what they're going to say next that they don't have any idea what the main point is.

    - don't have some level of clarity in their train of thought and speech.
Takes practice. Most people don't write enough, as writing is a way of making thought linear and subsequently articulate.

    - generally over-complicate matters by wandering off to other related subjects and extending the scope of the discussion.
Sometimes it's an insecurity thing. If you don't know what's being talked about, one tactic is to change the topic to something you do know about.

Generally, it sounds like you (OP) thinks that the reason why people converse is to exchange information, even if it's a technical discussion. There are other reasons, like establishing social status, to socialize, to think aloud, to impress someone else, to influence others to their goal, etc. I think once you know these other motives exist, it makes these behaviors less mysterious.

Re: Ask HN: Why do some people not communicate clearly?

#187

Lots of people are afraid to say "I don't know" in my experience. Although, sometimes people ask me a question where I have to work out in my head what the answer is and it feels weird to sit there in silence for 15 seconds as I do so.

"I don't know" or variations such as "why do you ask?" or "how did you come to that?" (note those are questions in response to a question). In my experience it's increased by an order of magnitude in the last 30 years.

I don't know why that is. I suspect it may be partly being uncomfortable with uncertainty and racing to build an internal map, or having been trained to do so by (real or perceived) unhelpfulness in increasingly automated and disembodied tools.

There is also the phenomenon of perceiving a different purpose for gestures and the act of speaking: does it serve them, or does it serve the audience? Preference or even awareness of this latter issue may be due to old age, life experience, I dunno; seems like people who used to be in the "serves the speaker" camp used to more generally talk about "art" or "expression", and now they talk about "internal truth" and "narrative"; dunno if that means anything or helps.

I can swing either way.

Re: Ask HN: Why do some people not communicate clearly?

#189
There are always two sides to a dialogue.

The one asking. The one answering.

The one asking thinks their question is simple. It could be true, and it could also be a lot more difficult to answer. It could be the asker is missing some context, which the one answering thinks they do have some of that missing context, and attempts to fill in the hole before answering that question. Sometimes the one answering is the one missing some crucial context and attempt to adjust what they think they know to what the asker is asking.

I didn't really answer your question, but my point is

TL;DR nothing is ever simple, and two people who look at the same thing will never perceive the same things

Re: Ask HN: Why do some people not communicate clearly?

#190
People are annoyed, tired, aggravated, victims, assailants, insecure, overconfident, shy, sad, angry, etc. A whole hodgepodge of things. There really is no way to ELI5 our way out of this.

Take a moment and ask yourself legitimately, “What do I owe the person(s) who I’m speaking to?”, by way of rights. Not monetary “owe”, but civil “owe”, if you’re not keen on any we can talk it out elsewhere. But try this out maybe. Worry less about the hang ups that other people have, because they aren’t going anywhere anytime soon, and focus on what your duties and obligations are toward these people. The outcome will not always be favorable or pleasing to you, but it’s not about that.

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