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Ask HN: Why do some people not communicate clearly?

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Re: Ask HN: Why do some people not communicate clearly?

#14
YES. Absolutely!

Many people seem to totally lack the capability of understanding simple questions. I often have to ask yes/no questions, and even then I have to say "please answer yes or no". Then I have to go beating 1 bit information at the time... really frustrating, specially with people with master or even PhD degrees! Ok, where I'm now it seems a PhD can be bought around the corner for 2 cents.

In my experience this also happens when they try to explain something. Right now I'm relatively new in my position, and it was a real torture to understand the system, because nobody seems to be able to explain it in a linear way. They start "there is this function, and this function, which depends on that, btw, there is also this here... did I mention this other module?!... ahh ok... no no.. sorry, I forgot this interface..." It was really exasperating!

I think this may correlate strongly with the lack of ability for text comprehension, that is often reported in school tests.

EDIT: I see some answers referring to learning disorders, disabilities, anxiety, not knowing the issue at hand. I'm talking about people which do know the topic (explain the code they have written, for example); in a situation where I'm not the boss, and is no interview, just a coffee talk between equals; witout any diagnosed problem oder disability. As said, even with PhD titles, which imply they had to defend a Thesis in front of a panel with complex topics...

Re: Ask HN: Why do some people not communicate clearly?

#15
Most systems discussion could benefit from the use of a whiteboard.

Most systems discussion devolve to describing a few key structures that are better represented graphically. Think protocol sequence diagram, flowchart, logic table, state machine, stacked graph.

It's actually your fault for demanding a verbal answer to a graphical question, and rejecting the feedback you receive.

Additionally, highly-educated folks are trained to do this because it is a popular way educators verify comprehension, since asking a verbal question about a graphical fact simplifies the process of "hiding" part of the solution, and verifying that it's been comprehended rather than regurgitated.

Re: Ask HN: Why do some people not communicate clearly?

#16
In my experience it's typically a lack of skill. I've had to mentor people on being better communicators, and some of the typical problems I've seen along the lines of your points:

* They don't know how to politely communicate that they don't understand the question or disagree with the premise. The mental transformation from "that makes no sense, I don't understand what you're asking about" -> "I may be missing context here, but..." isn't something that comes naturally to everyone.

* They don't know precisely how focused they should stay. Sometimes the discussion really is too narrowly scoped and needs to be broadened, and it can be hard to calibrate.

* They don't know how to prompt other people, who may have a very different sense of which angles are relevant or how wide the scope of a conversation should be, to focus back down on what they need to talk about.

Re: Ask HN: Why do some people not communicate clearly?

#19
This might be a case of low context vs high context culture :

https://en.wikipedia.org/wiki/High-context_and_low-context_c...

The rambling could be a way to communicate some context, emotions, while you are expecting a yes/no answer, typically from a low context culture.

Re: Ask HN: Why do some people not communicate clearly?

#20
post #7

If You Think Straight, You Can Speak Straight [1] “If a man writes and speaks "neatly" it is because his thinking is orderly; if his expression is forceful, the thought back of it must be forceful. But if he blunders for words, and uses phrases which express his meaning clumsily, I believe his mind is cluttered and ill-disciplined.” [1] https://en.wikisource.org/wiki/Why_I_Never_Hire_Brilliant_Me...

Not entirely sure I agree with a cluttered mind for every person. I'm very organized but just get nervous communicating and tend to ramble.
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