This author sounds insufferable. Tooling sucks? Fix it. It's important to lead with a culture of quality and impact. Wasting 40 hours a month on something broken? It'd literally be faster to stop your feature work, fix that thing, and then go back to your feature work. Be the change you want to see.
You say it would literally be faster to stop feature work and fix the broken thing which is a laughably naive view on how these companies operate. That's just not an option unless you do it all on your own time in which case you will still be incredibly limited on what you can change and even if you make a significant fix there will be no extra reward for doing so. The incentives are all wrong.