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Two weeks of dealing with Google as a developer

danfitdegree.hashnode.dev

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Re: Two weeks of dealing with Google as a developer

#151

Post by rurban »

Zak wrote: post #125
KennyBlanken wrote: post #122

Earlier quoted context omitted.

> A building inspector wouldn't say "this building has a code violation in the kitchen area" and refuse to provide specifics about what would fix it. Electrical inspections can be very much that way. "This isn't up to code, I'm not signing off on it." "How is it not up to code?" "Your electrician knows. Or you can look in the electrical code." Your electrician doesn't know; no other inspector has ever objected to the…

That's actually really problematic - both that the code is paywalled and that an inspector would be cagey about it.

That's an established existing cartel.

app store regulation is a new forming cartel, without any formal body nor oversight.

Re: Two weeks of dealing with Google as a developer

#152

Post by cirrus3 »

> So 93 were approved and 7 rejected even though they're the same code.

This is a problem. I get that you want branded versions, but entirely different versions of the app sounds insane, and I would totally expect you would run into the problems you did given those odds.

Re: Two weeks of dealing with Google as a developer

#153

Post by mianos »

I think that the these support people don't actually have any access to anything themselves. It's like all the people in the official google support forums that don't have anything to do with Google and can only be as helpful as they can without any access to anything.

Re: Two weeks of dealing with Google as a developer

#154

Post by pannSun »

dekhn wrote: post #14

Is there any large group representing App developers that could manage the large-scale negotiation and legal wrangling required to force Apple and Google to be more helpful when rejecting legitimate applications? When I worked in Google (Ads, then later in Recommendations for Play and youtube) people often said this was intention to avoid teaching spammers how to get around the rules. But it's clear there are enough…

> Is there any large group representing App developers

Why would enlightened individualists band together? It reeks of unions, or worse, tribalism! /s

Re: Two weeks of dealing with Google as a developer

#155

Post by happytiger »

I would suggest an open revolt against walled gardens by developers. Nothing short of a coordinated rejection of this model will get the attention of the press, and raise enough awareness of the downside of allowing monopolistic control of the core technology platforms our society is based on.

Re: Two weeks of dealing with Google as a developer

#156

Post by gary_0 »

_yb2s wrote: post #25

As a scientist, I often have to deal with similar BS of a reviewer misunderstanding a submitted journal article, literally insisting we do something we already did, and explained in the paper. I try to just own the fact that I didn't make my explanation clear and visible enough, so I just submit an updated version along with a comment like "We thank the reviewer for pointing out that we didn't clearly articulate our…

> Getting angry and adversarial

They didn't get angry and adversarial, they just explained and asked for clarification. Of course, kafkaesque bureaucracies don't like that, so making a random trivial change and obsequiously resubmitting is still probably the approach to use if you want to stay in business. Google these days is like something out of Brazil.

Re: Two weeks of dealing with Google as a developer

#157

Post by lyu07282 »

I bet the way this works is that google has some automated system that just runs the app, detects the user generated content and tries to report it. Then it gets stuck on some button or other because the label doesn't match the heuristic, or perhaps it tried to click it but there was a hickup with their automation and it failed to respond. So you got to resubmit a new version so their test automation runs again. Its like flaky ui tests, that would explain why most of the identical apps went through the review.

Then you have some guy somewhere working in "support" who when answering tickets can only select from a bunch of branching text lego blocks. To prevent them from getting social engineered to do or reveal or kinds of sensitive information.

With Google scale its hard to imagine how you can implement the "elevate to a manager" button at their support centers without just causing spammer/scammer exploiting it in a second.

We let two megacorps run these global infrastructures and think its normal, then complain about it, like as if this all supposed to make sense in the first place.

Re: Two weeks of dealing with Google as a developer

#158

Post by stevage »

>Who do I contact if Anthony is not doing his job correctly?

Taking this kind of line is just never going to work. I don't really know how you deal with a situation like this with Google, but starting a personal attack on one of their staff members is definitely not the answer.

Re: Two weeks of dealing with Google as a developer

#159

Post by stevage »

gary_0 wrote: post #156
_yb2s wrote: post #25

As a scientist, I often have to deal with similar BS of a reviewer misunderstanding a submitted journal article, literally insisting we do something we already did, and explained in the paper. I try to just own the fact that I didn't make my explanation clear and visible enough, so I just submit an updated version along with a comment like "We thank the reviewer for pointing out that we didn't clearly articulate our…

> Getting angry and adversarial They didn't get angry and adversarial, they just explained and asked for clarification. Of course, kafkaesque bureaucracies don't like that, so making a random trivial change and obsequiously resubmitting is still probably the approach to use if you want to stay in business. Google these days is like something out of Brazil .

Examples of angry and adversarial:

> Who do I contact if Anthony is not doing his job correctly?

> This is becoming a joke at this point.

> So I just have to close my business because one person in the review team is having a bad day?

> Like is this serious?

Re: Two weeks of dealing with Google as a developer

#160

Post by lioeters »

ldx1024 wrote: post #101
ledauphin wrote: post #78

This is relatable. I have spent many hours attempting to get someone at the IRS to answer my questions, and the best part is that they have always ended up hanging up on me after putting me on hold, and there is no way to pick back up where you left off with them since it's all done verbally. I shall now go read The Metamorphosis.

Give The Castle a read...

It's sadly appropriate that the author died before being able to finish the nightmare.
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