71–80 of 340 posts
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A union for customers of monolithic tech companies who provide negligent support could be cool.
I've been chewing on this idea for a while now. I would love to join a software buyer's cooperative and pool my money with other like-minded individuals.
Is there any large group representing App developers that could manage the large-scale negotiation and legal wrangling required to force Apple and Google to be more helpful when rejecting legitimate applications? When I worked in Google (Ads, then later in Recommendations for Play and youtube) people often said this was intention to avoid teaching spammers how to get around the rules. But it's clear there are enough…
According to https://play.google.com/about/developer-distribution-agreeme... , you can file suit in Santa Clara for a contract dispute. I think it will be pretty hard to fight a class-action legal battle with Google over a contract since every Android phone will happily install arbitrary APK files for users without the play store, but serving an APK from the play store in the first place requires agreeing to the abov…
That's backed by a severe economic impact for Google if they don't play nice.
It'd be great if google offered an option for a video call with a reviewer for $500/hr as an escalation option for businesses who are getting nowhere with the regular process. Ideally you'd get a refund if you turned out to be correct, but I'd be happy even without that.
As a scientist, I often have to deal with similar BS of a reviewer misunderstanding a submitted journal article, literally insisting we do something we already did, and explained in the paper. I try to just own the fact that I didn't make my explanation clear and visible enough, so I just submit an updated version along with a comment like "We thank the reviewer for pointing out that we didn't clearly articulate our…
With academic reviews, I'm a bit split on this approach. It's context dependent, but sometimes being on the offence is a better strategy. You shouldn't be rude, but if you clearly demonstrate that the reviewer is wrong and their understanding is wrong, it can have the effect of disarming them and swaying the other reviewers in your favour. It's extremely likely that 1 out of 4-5 reviewers that you typically get will be someone who puts minimal effort and doesn't get the paper. So this is something that you need to do often.
It'd be great if google offered an option for a video call with a reviewer for $500/hr as an escalation option for businesses who are getting nowhere with the regular process. Ideally you'd get a refund if you turned out to be correct, but I'd be happy even without that.
This whole app store thing with Apple/Google is BS. Imagine if your car could only drive to locations approved as safe by the car manufacturer, and they could auto-ban your Grandma's house with no recourse.
I shall now go read The Metamorphosis.
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At least on Android you can install alternate app stores like F-Droid. All you have to do is allow apps to be installed from unknown sources. If you use Apple, you're just out of luck unless you want to mess with whatever hacky workaround is popular this week.
I have never felt the need to do so on iOS. I cannot say the same about Android.
> Nothing has ever angered me more than ... I understand that hyperbolic expressions have some rhetorical value, but I seem to be encountering them more frequently over time, and I don't think the value has changed over time.
If I had to go through this, I think it would become the most angering experience I've had. I've have bureaucratic problems but nothing approaching this, and no personal conflict has ever gotten that bad.