21–30 of 340 posts
This whole app store thing with Apple/Google is BS. Imagine if your car could only drive to locations approved as safe by the car manufacturer, and they could auto-ban your Grandma's house with no recourse.
It's more like if you could only drive approved cars on the regular roads.. which is already the case but regulated by the government instead.
huh?
If the future of customer-service is full of AI like “Anthony”, I’m moving to the woods.
At this point, why not just add the link to report your non-UGC. If this is what they want, give it to them. You can just ignore the reports on the backend. You can probably remove it next update when you don't get Anthony since it's pretty clear it's just one stubborn, lazy reviewer. All that said - the Play Store and App Store review hell is one dystopia I wouldn't wish on my worst enemy. I'm so happy to work on th…
I try to just own the fact that I didn't make my explanation clear and visible enough, so I just submit an updated version along with a comment like "We thank the reviewer for pointing out that we didn't clearly articulate our work on X, so we revised the manuscript accordingly."
In this case change around the UI for this tool to make it slightly more idiot proof, resubmit, and it will be approved. Getting angry and adversarial will only make them have a bad attitude and intentionally be unhelpful. Take them seriously, stroke their egos, and take fully responsibility for having presented your feature in a way they didn't understand. Thank them for pointing out this huge flaw in your program and giving you the opportunity to fix it!
Little did he know that the entire google play store was set up as a gigantic Turing test. It was never about the apps...
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This whole app store thing with Apple/Google is BS. Imagine if your car could only drive to locations approved as safe by the car manufacturer, and they could auto-ban your Grandma's house with no recourse.
It's more like if you could only drive approved cars on the regular roads.. which is already the case but regulated by the government instead.
It's not clear from the screenshot that the "Report" button is reporting content rather than a user, especially when it's listed right under "Block user". (Also keep in mind the viewer of the image has no idea how you brought up that popup, like whether you tapped someone's name or their comment, so that context is missing.) I would just make that clear in the app + screenshot by calling it "Report post" or "Report c…
I think that approach would be valid here. Change the link to "report content", etc.