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U.S. fines airlines more than $7M for not providing refunds

nytimes.com

141–150 of 242 posts

Re: U.S. fines airlines more than $7M for not providing refunds

#141

Earlier quoted context omitted.

Chargeback works wonders. They have already determined that they don't care if you fly with them or not, so why not make sure they don't get paid for experience? It is only fair.

Wouldnt you get banned from the airline in the future?

Seems like that would have no impact since they've already vowed to never fly with that airline again anyways

Re: U.S. fines airlines more than $7M for not providing refunds

#142
post #131
post #61

Earlier quoted context omitted.

Sure, but that was then and this is now. I guess it's simply not possible to get it back into the "discourse" as a thing that should be changed.

Even if it was in the discourse, nobody wants to be blamed as the person who got rid of the TSA when the next shoe bomber or whatever pops up.

We must do something!

This is something, I will do it!

Fill in useless mask mandates or shoe removal as you see fit.

Re: U.S. fines airlines more than $7M for not providing refunds

#143
post #99

Earlier quoted context omitted.

It's a worldwide thing. EU airport security is even stricter and they're not going to let go now.

Yes so strict that we don't even do the shoe thing or the crotch grab thing here.

While I agree that the US is stricter, the EU has gotten strict as well. There are millimeter-wave scanners in many airports (usually mandatory with an opt-out pat-down, but in some airports you have a chance to just go through the metal detectors), sometimes they make you take your shoes off, X-raying takes ages. The US is stricter only in the sense that the TSA is everywhere all the time, whereas in Europe it's only some places some of the time. At least in Europe you don't have some highschool dropout rifle through your luggage and leave your suitcase open, though (that's happened to me in the US).

It used to be that you'd go through a metal detector and be done with it, and that's still the way it is in, for example, Greece. My local airport (second largest in the country, but still no SFO) gets you from the entrance to the gate in less than ten minutes.

I don't know why we've accepted this bullshit. It's not as if some malicious actor couldn't just hit a train or bus instead and kill just as many people, yet we accept all this hassle and invasion of privacy for exactly zero benefit.

Re: U.S. fines airlines more than $7M for not providing refunds

#144

Earlier quoted context omitted.

Chargeback works wonders. They have already determined that they don't care if you fly with them or not, so why not make sure they don't get paid for experience? It is only fair.

Wouldnt you get banned from the airline in the future?

If I have already decided I will never fly with them again it isn't a big deal.

Re: U.S. fines airlines more than $7M for not providing refunds

#145

Earlier quoted context omitted.

The EU isn't quite there yet, see the issues with refund processing times during covid for an example. I heard some official talking about how airlines shouldn't be allowed to charge you until you step on the plane, which sounds like a brilliant solution to me. Don't have to fight the airline for compensation for a flight that was cancelled if the airline doesn't have your money yet.

> I heard some official talking about how airlines shouldn't be allowed to charge you until you step on the plane, which sounds like a brilliant solution to me. This sounds insane until you realize that this is essentially how hotels work. You pay a deposit, and the rest isn't owed until you are physically in the hotel.

> This sounds insane until you realize that this is essentially how hotels work.

Or everything else. Trains, taxis, restaurants, everything.

How many institutions do you know where you can't buy a ticket at the door, and instead have to prepay?

Re: U.S. fines airlines more than $7M for not providing refunds

#146
post #16

I am relieved to see that regulators appear aware of the game that Frontier seems to be playing. I flew to Denver recently and didn't need to travel heavy so I went with their cheap fare. The flight from SFO was fine. The flight from DEN to SFO was extremely frustrating. We arrived at DEN early because we got a text message warning us about major TSA delays. Literally the moment we were about to board Frontier change…

They are the scum of the universe. If you don't pay for your seats, they will separate you and your party even if there are available seats together, because they know you'll shell out cash to fix it. (I think American does this now too, and possibly others but I haven't confirmed they also do it when there's available seats).

> they will separate you and your party even if there are available seats together

Airline seats are also assigned based on weight distribution. It's not just malice and greed.

Re: U.S. fines airlines more than $7M for not providing refunds

#147
post #33

Earlier quoted context omitted.

It strikes me as remarkable that, in a pandemic which killed several hundred airliners worth of Americans, a lot of fuss was made about mask-related impositions, while TSA-related impositions that save a number of lives that's close to zero have become entirely normal. All War On Terror and no War On Viruses.

I long ago concluded that TSA is mostly a jobs program, not a security program.

I’m not against government jobs programs. Just wish it was something useful day to day, like healthcare, versus security theater.

Re: U.S. fines airlines more than $7M for not providing refunds

#149
post #9

Earlier quoted context omitted.

To be fair, it does say that the penalties will ratchet up if the airlines don't correct their behavior.

Why not bring the hammer down so they won't do it again for at least 30 years? No need to spend time and regulatory attention on them, that way.

Seems to me like the airline might fight that harder.

I don't know what the reality is, but I can imagine a justification that looks something like, "We do this slap on the wrist. You fix this or next time we have a paper trail showing you know this is illegal conduct"

Re: U.S. fines airlines more than $7M for not providing refunds

#150
post #99

Earlier quoted context omitted.

It's a worldwide thing. EU airport security is even stricter and they're not going to let go now.

Yes so strict that we don't even do the shoe thing or the crotch grab thing here.

We don't? So the officers groped me just for fun this summer? And my GF's bra had to be undone just for fun too?
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