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Is the Fediverse too confusing for non-technical users?

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Re: Is the Fediverse too confusing for non-technical users?

#12
post #7

So why not use reuse pre-existing terminology? Server, is known to everyone who ever played a game. Why throw away all the user work too learn strange cs-magic words? At this point its almost pathologic with open source. Incapable to accept a user power assymetry. Everyone has to become an expert. Utopian visions, while leaving the users hanging out to dry in dystopian user experiences. Year of the linux desktop 2012…

This is a similar vibe I was getting too honestly. I checked out the git repo thinking about doing some contributions, but the more I use mastodon the less it feels like the user is being cared about at all. There's a load of cult of technology thinking going on, and choices to remove stuff users expect ('favourite' counts on the timeline) because of idealism ("it will give favouritism to posts with high counts).

The fav count is not accurate except on the original server anyway, due to how the protocol is designed.

Re: Is the Fediverse too confusing for non-technical users?

#13

Imagine you want to make an email account. You get to choose between gmail, outlook or whatever. It doesn't matter. None of these providers are for specific communities, they're businesses, some funded by ads, some charge money. It doesn't say anything about you which provider you choose. You don't have to worry that you won't be considered a part of some community anymore and will lose your email address.

Anecdote time: We have an internal site for more math exercises in my university. The teachers still have a mix of email providers, like 1/3 gmail, 1/3 hotmail and 1/3 yahoo. Until a few years ago (5?), the students had like 1/2 gmail and 1/2 hotmail, probably due to the MSN Messenger. Now students have 99% gmail, gmail, gmail, because everyone has a cell phone that ask nicely to have a gmail account.

Re: Is the Fediverse too confusing for non-technical users?

#14
> Generally speaking: The more independence a technology gives you, the higher its barrier for adoption.

Not at all. No idea where the author got that weird idea from. RSS is nothing like high barrier. IRC neither - list rooms, choose your nick, and chat within 1 minute - no need to even create an account! Everyone who was non-technical was using both of those well before there was anything else.

Ridiculous take.

It's not because those technologies were displaced that they were "high barrier". It's because the newer platforms brought other benefits (and had marketing budgets too, powered by ads).

Re: Is the Fediverse too confusing for non-technical users?

#15
post #10
post #6

Earlier quoted context omitted.

I think these are still technical. No social media company would pick these words, because they'd have branding. Twitter doesn't have posts, it has tweets, and retweets. I think "federation" would be better as something like "community", and "instance" as "neighborhood" - which have real-life equivalents that someone who knows nothing about computers can understand, or at least maybe make a guess as to what they are.

Discord uses server even for groupings that aren't associated with physical or even cloud servers.

Discord borrowed the term from online gaming, as its initial target audience was gamers.

Models like 'subreddit,' 'Discord server,' and 'Facebook group' are simple to grasp because they are stand-ins for physical spaces. Posts are made or read in these specific communal contexts.

To my understanding, Mastodon instances don't fit this model. The most common analogy I see is an email provider, but the mental model most email users operate with is sending a letter to another person. It's not clear what the comparison means beyond 'you can sign up on any instance and people on other instances can see your posts,' which is only part of the story, only partially true, and way too technical.

For Mastodon to catch on there needs to be an intuitive metaphor. It cannot be 'Twitter but X' or 'email but Y'. Twitter itself has the 'town square' metaphor. What is Mastodon?

Re: Is the Fediverse too confusing for non-technical users?

#16
post #10

Earlier quoted context omitted.

Discord uses server even for groupings that aren't associated with physical or even cloud servers.

Discord borrowed the term from online gaming, as its initial target audience was gamers. Models like 'subreddit,' 'Discord server,' and 'Facebook group' are simple to grasp because they are stand-ins for physical spaces. Posts are made or read in these specific communal contexts. To my understanding, Mastodon instances don't fit this model. The most common analogy I see is an email provider, but the mental model most…

as i wrote earlier, your "instance" is your "home" while the federated network is your neighbourhood. you communicate with members of your home like @john but with your neighbours as @john@neighour . you can ask your home "manager" to block someone is someone is doing something naughty and if a neighbour is doing something naughty, you can ask your "manager" to block their access to you home, like closing your own blinds. if the offending neighbour gets really loud, your "manager" can have a restraining order banning them from coming to your property.

you can talk to your home members, your immediate neighbours, your neighbours on the other side of the city or the state, whatever....

does that make some sense?

Re: Is the Fediverse too confusing for non-technical users?

#17
I just realized fediverse isn’t some federal government initiative to consolidate their services.

I think the name, particularly with a capital ‘F’ is far too misleading. “Fed” has a well established meaning and it’s not what fediverse means. I wonder if it’s intentionally misleading or just oblivious naming for federated web.

Re: Is the Fediverse too confusing for non-technical users?

#18

Earlier quoted context omitted.

Discord borrowed the term from online gaming, as its initial target audience was gamers. Models like 'subreddit,' 'Discord server,' and 'Facebook group' are simple to grasp because they are stand-ins for physical spaces. Posts are made or read in these specific communal contexts. To my understanding, Mastodon instances don't fit this model. The most common analogy I see is an email provider, but the mental model most…

as i wrote earlier, your "instance" is your "home" while the federated network is your neighbourhood. you communicate with members of your home like @john but with your neighbours as @john@neighour . you can ask your home "manager" to block someone is someone is doing something naughty and if a neighbour is doing something naughty, you can ask your "manager" to block their access to you home, like closing your own bl…

Yes, that's a fine start.

However to me 'home' implies either some level of authority/ownership or a relationship with an owner. From my understanding it's much more difficult to run a Mastodon instance than a Discord server so most new users are encouraged to join the big instances. Without a connection to their 'home,' I think the metaphor breaks down. It seems for most people the choice is between joining a general purpose instance or a 'clique' instance focused on a particular identity or subculture.

People don't want formal allegiances to subreddits, Discord servers, or email providers; these are just the spaces they visit and tools they use. And why should I tell a home manager to block someone when I can block them myself?

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