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I fought the PayPal and I won

jessesingal.substack.com

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Re: I fought the PayPal and I won

#71

Post by hvdijk »

tluyben2 wrote: post #52
hvdijk wrote: post #48

Earlier quoted context omitted.

I'm glad your experience was better than mine. I had to get a lawyer involved after the Dutch support told me I would be refunded if I returned an item, and then after I sent it back, denied the refund.

Well, my story didn’t end well, but at least they were nice and courteous. Maybe I just got lucky there but my experience with US support was random phone hang ups, infinite queues to ‘I will just fetch this info, moment sir’, people being short, blaming me, barking insults etc. I guess you found out as well, like me, the US has the last say in any matter and they don’t really listen to their overseas colleagues if t…

The lawyer did work, thankfully.

Re: I fought the PayPal and I won

#74

Post by colinb »

danpalmer wrote: post #55
DeathArrow wrote: post #2

I haven't been using PayPal since more than 5 years. For quick transfers I can use Revolut. For buying something I can use card. For easy payment integration with Web apps there are countless tools. So I am wondering what use cases PayPal still serves, use cases which aren't already better covered by better means. Why pay heavy commissions to PayPal?

I certainly put Revolut in the same category as PayPal. No morals, anti-consumer policies, very little protection.

I can't comment on their morals or views on customers, but I think they've been governed by banking regulations for some time now. In my country (.ie) that's their claim. Banking regulations come with quite a lot of consumer protection, both national and EU originated.

Re: I fought the PayPal and I won

#75

Post by danpalmer »

colinb wrote: post #74
danpalmer wrote: post #55

Earlier quoted context omitted.

I certainly put Revolut in the same category as PayPal. No morals, anti-consumer policies, very little protection.

I can't comment on their morals or views on customers, but I think they've been governed by banking regulations for some time now. In my country (.ie) that's their claim. Banking regulations come with quite a lot of consumer protection, both national and EU originated.

In the UK they are not covered by the FSCS.

Re: I fought the PayPal and I won

#77

Post by yread »

DeathArrow wrote: post #2

I haven't been using PayPal since more than 5 years. For quick transfers I can use Revolut. For buying something I can use card. For easy payment integration with Web apps there are countless tools. So I am wondering what use cases PayPal still serves, use cases which aren't already better covered by better means. Why pay heavy commissions to PayPal?

I use it if the seller forces me to type my CC number into their interface. If it's some payment provider, that's fine but I don't trust random webshops to keep my credit card details safe

Re: I fought the PayPal and I won

#78

Post by hairybobbins »

ryan-c wrote: post #35

Quoted post unavailable.

Why do you find this offensive?

Wright's key points regarding 'sex realism', as I understand them, are that sex is not a spectrum (as many people are claiming these days) but a male-female binary, and that sex is still an important characteristic in many circumstances, such that it cannot realistically be supplanted by 'gender identity' or similar.

Seems like a reasonable viewpoint to me, and not one that would generally be considered offensive for others to mention.

Re: I fought the PayPal and I won

#80

Post by xnorswap »

rippercushions wrote: post #53
tluyben2 wrote: post #36

PayPal is such a weird company. I was a loyal customer for 20 years until I wanted to convert my account from business to personal (I closed the business) and the site refused to do so. after months of calls with support, it became clear that no one was able to do this (something locked the flow and no one was able to see what; I guess my account was so ancient, it has some db flags no longer used but still checked b…

I lost access to a PayPal account I had used for years, because one day they decided they needed to know the CVV of a long-expired credit card, and refused to let me log in without it. Surprisingly, customer support was very helpful and let me transfer out the (minimal) balance in the account to another, completely unconnected PayPal business account I happened to have. Which is even more disconcerting, because it me…

Transferring money out is far lower risk than unauthorised account access.

If they transfer money out and it turns out it was fraud they can easily compensate the original account holder by putting the money back in their account and there's little harm done, especially if the sums are small.

If they give unauthorised account access then there's far greater harm including risk they'll get penalised by regulators over data security as well as the damage being potentially hard to undo if further changes are made to the account.

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