41–50 of 349 posts
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Sorry, what does this article have to do with social justice issues?
I also did a double take here, but I think the poster is referring to the link on the article’s page that could be seen as supportive of the activities of Colin Wright.
PayPal is such a weird company. I was a loyal customer for 20 years until I wanted to convert my account from business to personal (I closed the business) and the site refused to do so. after months of calls with support, it became clear that no one was able to do this (something locked the flow and no one was able to see what; I guess my account was so ancient, it has some db flags no longer used but still checked b…
To be honest I'm surprised they even tried as hard as they did. Normally in my experience if you cost them more than about 30 minutes of staff time fixing any problem, they'll ban your account just on the basis that you're costing them more in customer service than the revenue you bring in.
Edit; I guess by having written this, if a PayPal manager reads this, the Dutch support will get an ‘urgent read now!’ email from their manager to not waste so much time on customers…
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I haven't been using PayPal since more than 5 years. For quick transfers I can use Revolut. For buying something I can use card. For easy payment integration with Web apps there are countless tools. So I am wondering what use cases PayPal still serves, use cases which aren't already better covered by better means. Why pay heavy commissions to PayPal?
I only buy from merchants that offer PayPal (there are few I trust by card, like Amazon). And the reason is that whatever it happens, I can always get my money back with PayPal. It happened 3 times in last 5 years that seller took the money and never shipped anything. I got all them resolved very quickly.
It took my company three years of litigations and finally PayPal did in fact return our money.
Earlier quoted context omitted.
To be honest I'm surprised they even tried as hard as they did. Normally in my experience if you cost them more than about 30 minutes of staff time fixing any problem, they'll ban your account just on the basis that you're costing them more in customer service than the revenue you bring in.
The Dutch support is really very good. Before they had local support it was even worse. But the dutch support, as far as I have used them (quite a lot from begin ‘20 to begin ‘22 as I tried to convert my account), they were professional and nice, but have very little power and need to talk to their US counterparts all the time (which, I presume, is why the weeks/months fly by over something I would assume is a suppor…
I haven't been using PayPal since more than 5 years. For quick transfers I can use Revolut. For buying something I can use card. For easy payment integration with Web apps there are countless tools. So I am wondering what use cases PayPal still serves, use cases which aren't already better covered by better means. Why pay heavy commissions to PayPal?
My co published an App in Germany as recently as 2 years ago and PayPal support was almost unavoidable. It turns out that penetration of credit and debit cards in Germany is significantly behind other parts of the EU and many of them habitually use PayPal for e-commerce payments.
Yep. Therefore, we also use PayPal a lot to transfer money to a friend when we're at some place that is cash only and someone doesn't have cash on them. No need to type an IBAN and wait for a day.
Also, it's a great backup solution for online purchases if I don't want to share my credit card details or things don't work. For example, many vendors borked the 3d visa verification process so PayPal often was the only realistic option.