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The first minute of every phone call is torture now

theatlantic.com

331–340 of 450 posts

Re: The first minute of every phone call is torture now

#331

I have never had any of the issues described in this article and I've been using AirPods w/ an iPhone and a MacBook since AirPods came out. My issue with phone calls is 1. Robocalls 2. Robocalls 3. Robocalls 4. Robocalls 5. Robocalls I've been all over the world, and it is straight up fucked how bad this issue is in the US and it's not like this elsewhere. It's completely fixable, but American telcos make money off l…

Yeah, I thought this article was going to be about robocalls. I don't think I'm alone in realizing that for now most robocalls auto-disconnect if they don't hear anything on the line for somewhere between 15 seconds to a minute depending on the software's patience I suppose. This has taught me to never answer the phone for an unknown number and immediately say something, just to put it on speakerphone and let it pick up ambient fan noise or whatever for a minute-ish. If it is a robocall and it auto-hangs up, I win.

If it is an actual person calling it is an awkward etiquette dance for a minute or so while people wait for that polite "Hello?" that the receiver is supposed to kick off the conversation with. I don't know if the etiquette needs to shift in a time of robo-callers or what. I appreciate that there's an increasing air of excuse now of "fiddling with my phone equipment because calls are so rare" that this article addresses (though the article believes this to be a bad thing).

Re: The first minute of every phone call is torture now

#332

Earlier quoted context omitted.

What phone are you using? That sounds like a terrible experience, I'll need to make sure I avoid it. For what it's worth, you can install a new dialer from the Play Store. Or you can grab an open source one from F-Droid. The Simple apps are quite popular because they just do one thing and do it well, i.e. https://f-droid.org/packages/com.simplemobiletools.dialer/

Or just use an iPhone. This is the problem with Stockholm Syndrome. You think you're on the right side the entire time.

And instead of option to pick dialer, be stuck with the crappy one provided by Apple(lack of spam detection, lack of business directory), with no option to change. Great idea.

Re: The first minute of every phone call is torture now

#333

I have never had any of the issues described in this article and I've been using AirPods w/ an iPhone and a MacBook since AirPods came out. My issue with phone calls is 1. Robocalls 2. Robocalls 3. Robocalls 4. Robocalls 5. Robocalls I've been all over the world, and it is straight up fucked how bad this issue is in the US and it's not like this elsewhere. It's completely fixable, but American telcos make money off l…

Yeah, I thought this article was going to be about robocalls. I don't think I'm alone in realizing that for now most robocalls auto-disconnect if they don't hear anything on the line for somewhere between 15 seconds to a minute depending on the software's patience I suppose. This has taught me to never answer the phone for an unknown number and immediately say something, just to put it on speakerphone and let it pick…

You may be over-doing it. Most robo-calls wait for a second "hello?". So you can say it once, then wait a bit for a human to answer normally. Then if they don't, you just hang up, as the computer is waiting for that 2nd "hello?".

Re: The first minute of every phone call is torture now

#334
post #40

The stock Android dialer is a complete UX hellscape. Every other time I need to dial a number, I will be randomly interrupted by some dialogue to enable a feature or to learn about X, when I'm urgently trying to make a call. It's so f-ing rude and intrusive. And it's designed to trick you into enabling shit without giving you time to think it over. It's such a scummy thing to do, but hey, it's Google. Imagine having…

What about iOS where you cant copy in a number and then edit it? Every time I want to call a foreign number and need to add a country code I need to make a new contact and then edit that.

This!! Why the hell cant you move the cursor thingy and edit the number?? We are on iOS 15 or whatever and they cant get this feature right??

Re: The first minute of every phone call is torture now

#335

Earlier quoted context omitted.

3. "Please listen carefully as our menu options have changed"

That's a good one, as if I've ever remembered or trusted that menu options are the same. It's another one of those useless platitudes that just wastes time. Surely anyone who just hits a number and gets connected to the wrong place will just call back and listen to the options the second time, no need for that useless message. I'd greatly prefer if they just immediately started listing off menu options. Also a varian…

Every 30-60 seconds the music stops and a voice repeats the BS...

...at four times the volume of the hold music, so you can't just set volume and forget it. And when a human comes on, that will be attenuated at least 10dB from what the hold music was.

Re: The first minute of every phone call is torture now

#336

Article plays up the fumbling for effect, but is otherwise spot on. The PSTN was immensely overbuilt. Old Western Electric equipment is, literally, built of tempered steel, from the crossbar switches in the CO to the red telephone on the desk. The human artifice erected in between, electrically and mechanically connecting a microphone at one end to a speaker at the other, was staggering in its analog complexity, and…

There is also something incredibly "simple" about the end result of an analog connection - literally a pair of wires connected across thousands of miles. Digitalization has added so many layers people don't even know - it's sad that there aren't many actual direct analog connections you can make anymore to see how "realtime" it was.

I remember overseas calls having a huge lag. Now I can call across and works and chat with perfect audio and video. I think we’re romanticizing the past and failing to recognize the ways in which calls are so much better.

Re: The first minute of every phone call is torture now

#337
post #130
post #12

Because phones aren't allowed to have bezels anymore for some reason, I'm constantly hanging up on people because there's no room for a proximity sensor to turn off the screen so my cheek presses the "hang up" button. It tries to use the front camera as a makeshift sensor, but it doesn't work very well. Recently I reacted with incredulity when the people on the other end could properly hear me through a newly-connect…

Yes. It is either Hang up, Mute, or Worst, suddenly on speaker phone so the sound would blow up my ear. There are many other aspect of "calling" that has gotten worst, including call quality, codec and signal etc. My thinking is that no one calls anymore and no one gives a damn about phone calling. I still remember I used to buy Motorola Phone just because of their Crystal talk.

> suddenly on speaker phone so the sound would blow up my ear.

This being so bad is a phone design issue that goes beyond the touchscreen.

Well designed phones have two microphones and speakers, so when in speakerphone the top becomes the mic and the bottom the speaker, preventing deafening people in the event of an accidental switch.

Re: The first minute of every phone call is torture now

#338

I have never had any of the issues described in this article and I've been using AirPods w/ an iPhone and a MacBook since AirPods came out. My issue with phone calls is 1. Robocalls 2. Robocalls 3. Robocalls 4. Robocalls 5. Robocalls I've been all over the world, and it is straight up fucked how bad this issue is in the US and it's not like this elsewhere. It's completely fixable, but American telcos make money off l…

> I have never had any of the issues described in this article and I've been using AirPods w/ an iPhone and a MacBook since AirPods came out.

I have had many of the issues described in this article and I've been using AirPods/AirPods Pro/AirPods Max w/ an iPhone, iPad, and a MacBook since AirPods came out.

I now use a Bose headset. It works. My AirPod devices do not.

Re: The first minute of every phone call is torture now

#339

I have never had any of the issues described in this article and I've been using AirPods w/ an iPhone and a MacBook since AirPods came out. My issue with phone calls is 1. Robocalls 2. Robocalls 3. Robocalls 4. Robocalls 5. Robocalls I've been all over the world, and it is straight up fucked how bad this issue is in the US and it's not like this elsewhere. It's completely fixable, but American telcos make money off l…

> 1. Robocalls 2. Robocalls 3. Robocalls 4. Robocalls 5. Robocalls

I have always thought that a simple --and likely very effective-- way to combat robocalls is to charge a nominal fee for all calls not in your address book. That fee could be $1 or more. It really doesn't matter how much other than having to be enough to be costly for those making unwelcome calls.

The charge is levied both ways. If someone you don't know calls you, they pay $1. If you call them back, you pay them $1. The phone company handles this, of course. An alternative is that the charge is registered to their account and credited if you call them back. Being that billing is monthly, the net effect is that no money exchanges hands unless calls are not returned. If you did not respond, the next time the same number calls you the charge is increased by a nominal amount, say, 25%.

Oh, yes, of course, the money goes to you, minus a, say 30% fee to the phone company. This accounting happens at the end of the month, not call-by-call.

If someone wants to make a million unsolicited calls, it's going to cost them hundreds of thousands of dollars. Most of that money will go to the people they are spamming because they will not return the calls. Anyone in your address book is exempt from these transactions.

Without diving deeper, this seems like a simple, clean and perhaps even elegant way to deal with the issue. Let the free market do it. If spammers want to give you hundreds of dollars per month just to make your phone ring, so be it.

Yes, of course, there could be an incentive there for the phone company because, in the aggregate, that 30% might add-up to a nice pile of money. I'm sure there's a creative way to manage that. Perhaps something like a metric based on that income that penalizes them for not doing a better job of filtering the calls. This is where detailed analysis of the proposal is necessary.

Re: The first minute of every phone call is torture now

#340
post #277

Earlier quoted context omitted.

This is the way you are meant to hold a phone anyway. In the manuals it states this (e.g apple says 5mm-15mm from your head). This is to reduce SAR.

What is SAR?

https://www.fcc.gov/consumers/guides/specific-absorption-rat...

Summary: Specific Absorption Rate - how much RF energy your head is absorbing.

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