I have found https://sso.tax/ to be helpful.
Ask HN: “Contact Us” Pricing
111–120 of 173 posts
Re: Ask HN: “Contact Us” Pricing
#112There are only three reasons:
1. To allow you to charge customers differently for the same product.
2. If you are offering a highly customized product.
3. To establish value for your product prior to providing pricing.
In my experience, #1 is by far the most common for a SaaS.
The rationale of "if you have to ask" falls apart because you could just put a high price on your site to filter out the cheapskates.
I also find that when evaluating a new product, my first click on their site is the pricing page. It is a semi-standardized way to quickly see the significant features offered without all the verbose prose that you'll find on the product pages.
Re: Ask HN: “Contact Us” Pricing
#113Contact us == Prepare for daily emails until you block our domain
Re: Ask HN: “Contact Us” Pricing
#114Earlier quoted context omitted.
That's a much more generous take than I had. I always assumed "contact us" pricing meant "tell us who you work for so we can google their funding level before suggesting a price to you".
Whether or not your company has a procurement department should always be part of the equation when pricing enterprise deals. (Funding is an indicator of whether your company has one) Smaller companies without procurement departments are quicker and faster to contract with and they pay on time. Bigger companies with procurement departments request last minute contract redlines and never pay on time (always at least 2…
Most companies pay very quickly if you offer 1% Net 10 or 2% Net 10 terms. Paying within 10 days to get a 2% discount is pretty money-efficient from their standpoint.
Re: Ask HN: “Contact Us” Pricing
#115“Contact Us” Pricing == Highly Variable Pricing. I personally see it as them inviting me to hear them out then waste some of their time before making a deal more along the lines of my price guidelines. Im about 50% success rate id say. End of month reports are always a good time, End of quarter even better, Triple witching week is the best. Sometimes you get lucky and some middle-manager-muckity-muck is only $X thous…
I know an electric utility that had senior folks work on the last day of the financial year to extract these bargains from desperate licensing vendors.
Re: Ask HN: “Contact Us” Pricing
#116> Is there a website or service that lists cost ranges for enterprise SaaS products?
Probably not. Have had good success in the past posting random stuff on reddit, like "I'm paying 12000 / core for Oracle, am I high? Is this common?" in r/sysadmin, and then having people correct me.
But for the most part SaaS ain't offer those prices online. Contact someone, set up time for a call, and get prices. This is why vendor managers, sales engineers, solution architects, etc. are a thing.
Re: Ask HN: “Contact Us” Pricing
#117As you already know, this is typical for "enterprise" software due to the idea that potential customers will immediately click away if the price seems too high, so you need to let your customer know what value is in your software before they immediately walk away. One take-away from this is the old "if you have to ask, you can't afford it", and another is that they're automatically filtering out lower-value or price-…
> One take-away from this is the old "if you have to ask, you can't afford it", and another is that they're automatically filtering out lower-value or price-sensitive customers.
I have stopped government buying processes (yep, plural) because the price isn't available and they weren't priority enough to spend months on price research. With some companies, it is a larger time waster than the entire documenting the requirements, publishing it, answering questions, and watching the auction.
Re: Ask HN: “Contact Us” Pricing
#118As you already know, this is typical for "enterprise" software due to the idea that potential customers will immediately click away if the price seems too high, so you need to let your customer know what value is in your software before they immediately walk away. One take-away from this is the old "if you have to ask, you can't afford it", and another is that they're automatically filtering out lower-value or price-…
For the average SaaS I suspect this hurts sales. As someone who often gets to choose what services we pay for, any service where I have to send an email, or worse, involve our finance or accounts payable department and get non-technical people involved at the very start, it's a huge disincentive.
Re: Ask HN: “Contact Us” Pricing
#119As you already know, this is typical for "enterprise" software due to the idea that potential customers will immediately click away if the price seems too high, so you need to let your customer know what value is in your software before they immediately walk away. One take-away from this is the old "if you have to ask, you can't afford it", and another is that they're automatically filtering out lower-value or price-…
That's a much more generous take than I had. I always assumed "contact us" pricing meant "tell us who you work for so we can google their funding level before suggesting a price to you".
This is real too. Prices are never fixed, was one of the first things I learned form my GSBer cofounder. In the "regular" world, the price is usually the price. In the business world it almost never is
Re: Ask HN: “Contact Us” Pricing
#120As you already know, this is typical for "enterprise" software due to the idea that potential customers will immediately click away if the price seems too high, so you need to let your customer know what value is in your software before they immediately walk away. One take-away from this is the old "if you have to ask, you can't afford it", and another is that they're automatically filtering out lower-value or price-…
> As you already know, this is typical for "enterprise" software due to the idea that potential customers will immediately click away if the price seems too high, so you need to let your customer know what value is in your software before they immediately walk away.
That’s one way of seeing it which is not necessarily generous.
Another is “You and us both know there is no one size fit all standard solution here so we can’t give you an off the rack price. Call us so we can take your measure and we will start talking about how this bespoke thing might cost.”